Mental Health Crisis Response: A Case Study in Reducing Arrests and Coordinating Care

Law enforcement is often placed in the position of responding to individuals experiencing a behavioral health crisis, whether a serious mental illness or substance use disorder. Thriving Mind South Florida, a behavioral health and substance use provider network, has partnered with local law enforcement to coordinate care for individuals in crisis. The program has led to better care and outcomes for individuals in the community and reduced the crisis response responsibilities of law enforcement.

View on-demand as John W. Newcomer, President and CEO at Thriving Mind, Carol Caraballo, Vice President of Behavioral Health Services at Thriving Mind, and Julie Hiett, Senior Director of Population Health Management at Netsmart as they provide a case study on how technology can enable effective care coordination between behavioral health providers and law enforcement. You'll learn:

  • Evidence-based initiatives designed to help decrease arrest of individuals living with mental illness
  • Importance of measuring success and tracking outcomes in a world of value-based payment and funding
  • Technology best practices