Friday, May 08 | Human Services, Care Coordination, Interoperability, Partnerships and Collaboration

Creating a Successful Virtual Care Platform

By Netsmart

As different variations of virtual care continue to emerge throughout the healthcare industry, they all strive for the same outcome: provide integrated care in a way that drives workflow efficiencies, tracks outcomes and reporting within the system, and leverages whole-person care regardless of physical location. A major aspect of a successful virtual care platform such as telehealth is the ability to share and receive information, which is not possible without data integration and proper technology.

Check out this brief video where OPEN MINDS CEO, Monica Oss, and Netsmart Senior Vice President and General Manager of Human Services, Scott Green, discuss key principles and approaches that organizations will need to adopt in order to make capacity sharing a reality when using virtual care. To learn more about telehealth best practices, reimbursement standards and real-life telehealth snap shots, read our definitive guide.

Meet the Author

netsmart-logo
Netsmart ·

From the CareThreads Blog

Scaling behavioral health with myAvatar

Scaling Behavioral Health: What a Unified EHR Should Deliver

Thursday, February 05 | EHR Solutions and Operations,Human Services

As organizations grow and evolve, basic electronic health records (EHRs) or standalone tools struggle to keep up. A unified EHR like myAvatar brings programs, teams and data together on one platform.

More
Season of Clarity | Early Autism Assessment Technology

Season of Clarity: The Life Changing Power of Early Autism Technology

Wednesday, December 31 | Human Services

Discover how early autism assessment technology is helping providers deliver objective diagnoses for children as young as 16 months. Explore the clinical, operational and family-centered impact of FDA-cleared autism assessment tools and how early intervention can support clearer care pathways and better outcomes.

More
Netsmart Blog Hospice Nurses holding Elderly Patient's Hand

HOPE Early Impressions: How Hospice Teams Are Navigating the New Era of Quality Reporting

Tuesday, December 16 | Post-Acute Care,Care Coordination

October 1, 2025, marked a major milestone for hospice care: the official implementation of the Hospice Outcomes and Patient Evaluation (HOPE) tool. HOPE introduces a more comprehensive, patient-centered approach to quality reporting. Now, two months into the rollout, we are reflecting on what these early days reveal about the tool's impact on care delivery, interdisciplinary collaboration and patient outcomes.

More