Thursday, September 06 | Cause Connected, Human Services, Thought Leadership

A Person-Centered Approach for Success in Intellectual and Developmental Disability Services - Part 1

By Andrew Mersman, Senior Director, Solution Consulting

It’s no secret that limited resources and funding have historically been a challenge for providers of Intellectual or Developmental Disabilities (IDD) services. That’s why it’s important for healthcare providers to break down information silos and work collaboratively to achieve the best outcomes possible. With the introduction of value-based care payment models, it will be even more important for providers to find effective and efficient ways to manage resources across the healthcare continuum to deliver the right care for every individual’s needs. The continued evolution of Home and Community Based Services (HCBS) waiver plans and emphasis on conflict-free case management also make person-centered care more important than ever before.

To aid organizations like yours in providing the best IDD services with a person-centered approach, we’ve narrowed down four key elements to keep at the forefront of managing an individual’s care.

Person-Centered Planning

To deliver the best services possible, it’s important to address it with a holistic, whole-person outlook. Keep the individual at the center of this universe and take in surrounding factors into consideration as you plan and coordinate delivery. Important items to consider in person-centered planning include:

  • Taking direction and considering feedback from the individual receiving services, including from their support system
  • Integrate the Person’s strengths, preferences and desires – example is integrating pictures into the ISP to help an individual be more active in their services
  • Drawing on insight gained from the individual’s relationships within their community
  • Enabling individuals to express satisfaction with service delivery through feedback, allowing for course correction as needed

Care Coordination

Care coordination should focus on the health, social and personal desires of the individual. When approaching care coordination for a person with a developmental or intellectual disability, it’s important to ensure that a person’s service plans are self-directed by the individual and are aimed toward meeting their personal goals, including day-to-day living and other life factors such as independent living or employment goals. Additionally, modern reimbursement models demand more accountability for care coordination between different services and settings.

It doesn’t end there. Keep an eye out on CareThreads for the second half of this series where we’ll continue with more items to consider when providing person-centric care. Don’t miss it!

 

 

 

Meet the Author

Andrew Mersman Blog Photo
Andrew Mersman · Senior Director, Solution Consulting

Solutions and Services

From the CareThreads Blog

Future-Proofing Your Public Health Programs: Top 5 Things to Consider

Thursday, November 21 | Care Coordination,EHR Solutions and Operations,Human Services

Selecting the right electronic health record (EHR) platform is an essential step to overcoming many public health hurdles.

More
Healthcare Professional helping child using myInsight

Transforming Child and Family Services with Innovation: How One Platform is Making a Big Difference

Friday, November 15 | Human Services

The Foster Care Portal shows how leveraging technology can ease the burdens on foster families and case managers alike, increase secure engagement, and operational efficiencies across the board.

More
california-proven

A New Hope for Homelessness in California: How CalAIM is Addressing Housing Instability

Thursday, November 14 | Human Services,Cause Connected

California’s homelessness crisis is among the most severe in the nation. In response to this complex issue, California has implemented a forward-thinking initiative: California Advancing and Innovating Medi-Cal (CalAIM).

More