Thursday, August 30 | Cause Connected, Human Services, Netsmart Culture, Partnerships and Collaboration, Thought Leadership, Who is Netsmart?

Mental Wellness Is Key to Healthy Companies and Communities

By Tom Herzog, Chief Operating Officer

As the prevalence of mental health conditions continues to rise, access to support and resources is crucial. Netsmart recognizes this need and is dedicated to supporting the well-being of our associates and communities.

Netsmart COO Tom Herzog addresses the specific measures we are taking to increase awareness and access to mental health resources.

Check out NetsmartLife to learn what inspires and continues our pursuit to be the ripple of goodness.

Meet the Author

Tom Herzog · Chief Operating Officer

From the CareThreads Blog

Target Denials Before They Happen: The Role of AI in Revenue Cycle Management

Target Denials Before They Happen: The Role of AI in Revenue Cycle Management

Tuesday, October 20 | Post-Acute Care,Revenue Cycle/Billing,Thought Leadership

Denials have historically been treated as a billing problem. A claim is denied. The billing team investigates. Someone tracks down documentation, contacts a payer, corrects the issue, resubmits the claim and waits. If the claim is denied again, the cycle starts over. But here’s the thing: once a denial reaches billing, the work is no longer about preventing the issue. It is about recovering from it.

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A New National Benchmark for Personal Care Is Beginning to Take Shape

A New National Benchmark for Personal Care Is Beginning to Take Shape

Monday, October 19 | Post-Acute Care,Thought Leadership

A potentially important shift in personal care took effect on July 1, 2026. Under the Centers for Medicare & Medicaid Services (CMS) Medicaid Access Rule, states were required to begin publicly reporting standardized fee-for-service payment information for several home- and community-based services, including personal care, home health aide, homemaker and habilitation services. At first glance, this may look like another technical Medicaid reporting requirement. Its longer-term significance could be much greater.

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The Hidden Gaps Driving Audit Risk in Post-Acute Care

The Hidden Gaps Driving Audit Risk in Post-Acute Care

Wednesday, October 07 | Post-Acute Care,Thought Leadership

Organizations can no longer afford to approach audit readiness as the responsibility of one department. It requires a connected strategy that spans the entire revenue cycle and helps identify risk before it becomes an audit finding.

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