CareGuidance™

Extend EHR functionality with integrated care solutions

CareGuidance™

Extend EHR functionality with integrated care solutions

Coordinate care, connect with other providers, analyze data and more

The Netsmart CareGuidance Solutions extend and enhance the power of electronic health records (EHRs) for human services and post-acute care organizations by integrating a suite of tools for better coordinated care and operational insights.

Netsmart solution capabilities include AI-assisted clinical documentation, secure telehealth and communication tools, consumer engagement platforms and secure messaging, aimed to improve collaboration with other providers and patients. The Netsmart solutions also support data analytics, interoperability, mobile access, and quality measure tracking to help organizations make data-driven decisions, streamline workflows and enhance overall care delivery.

From first patient contact, Netsmart provides the tools you need for more efficient care, happier patients, satisfied providers and a technology suite that brings them all together.

CareGuidance™ Solutions

With CareGuidance solutions, human services and post-acute care providers can extend the functionality of Netsmart EHRs and other EHRs to address the specific needs of their organizations. Netsmart has powerful healthcare business intelligence solutions that integrate with Netsmart CareRecords and other EHRs to support data analytics, coordinated care, secure communications with other providers, consumer engagement and more.

Care Plus NJ Success Story

Netsmart Success Story
"We’ve now become like a well-oiled machine. Change can always be challenging at first, but through staff training, shifted workflows and the technology, we’ve been able to find success with it.” - Michelle Alkhalaileh CIO, Care Plus NJ
 Read Our CareGuidance Success Story

In this section

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AI Documentation Assistant

Streamline the process of taking clinical notes with the help of our AI-powered documentation tool compatible with EHR platforms of all types. Read the blog

Clinical Quality Measures

The clinical quality measures solution is a web-based application that makes capturing measures and exchanging data simple and easy, giving users a real-time review of value-based reimbursement reporting. Read the blog
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Consumer Engagement

Our consumer engagement solutions encompass a broad range of tools to promote partnership and collaboration with individuals and families, helping you build a more consumer-driven healthcare system. Read the blog
Interoperability

Interoperability

Securely exchange health information with thousands of other providers through a single point of connection. EHR interoperability means that clinical data is being sent to the EHR without any additional manipulation or data entry. Read the blog
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Mobility

Mobile apps give clinicians, case managers and care providers quick, secure access to accurate information in the field, with e-prescription capabilities built-in. Workflows are tailored to provider needs and the apps automatically re-sync with the mobile EHR once connected to the internet. Read the blog
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Nutrition Management

Comprehensive healthcare food service platform encompasses all aspects of food service – operations, production, nutrition care and retail – to reduce food waste and increase patient safety. Read the blog
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Secure Messaging

Support integrated care with a secure communication solution that integrates directly with EHRs to allow internal and external messaging among care team members. Read the blog
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Telehealth

Telehealth is a mobile and web technology platform that supports virtual clinical services. It launches virtual visits and supporting clinical workflows to give consumers access to services through any device. Read the blog
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Wound Care

Comprehensive skin and wound care management solution helps your team capture superior wound documentation and gain insights from patient population statistics and trends. Read the blog

"It is well worth the money to spend time with the experts at Netsmart to review what we use, how we use it, and how we can do better."
Shelly Miller - Chief Financial Officer, Willow Health Care

Read the Willow Health Success Story

From the CareThreads Blog

Accelerate Revenue Cycle Efficiency in Outpatient Rehab

Thursday, July 09 | Revenue Cycle/Billing,EHR Solutions and Operations

Fragmented payer requirements, manual workflows, staffing challenges—outpatient rehabilitation clinics have their fair share of challenges to work through when it comes to revenue cycle management. With an increasingly complex reimbursement environment, providers are finding it more difficult to achieve financial stability. The solution? Outpatient rehab clinics need integrated clearinghouses that manage claims, remittances and eligibility within a single solution.

Read the blog
OASIS and Coding Alignment Avoiding the Pressure Points That Create Compliance Risk

OASIS and Coding Alignment: Avoiding the Pressure Points That Create Compliance Risk

Wednesday, July 08 | Post-Acute Care,Thought Leadership

As coding guidance, OASIS requirements and value-based purchasing expectations evolve, even experienced clinicians can run into areas where the right answer isn’t always obvious. Understanding where documentation challenges happen can help organizations manage risk and streamline consistency.

Read the blog
Why Meaningful AI Matters

5 Reasons Why Meaningful AI Matters in Healthcare

Monday, June 29 | Thought Leadership,Human Services,Post-Acute Care

AI represents a turning point for healthcare but its impact depends on intentional leadership, implementation and adoption. The organizations that succeed will be those that move beyond experimentation and focus on purposeful implementation.

Read the blog

Frequently Asked Questions on CareGuidance Solutions

What are CareGuidance Solutions from Netsmart?
CareGuidance Solutions are a suite of tools Netsmart has integrated to extend the value of EHR by supporting smarter clinical documentation, care coordination, consumer engagement and provider collaboration across human services and post-acute care settings.
How do Netsmart CareGuidance Solutions improve patient and consumer engagement?
CareGuidance Solutions include tools for telehealth, secure communication and digital engagement that make it easier for individuals to connect with care teams, access services and stay involved in their care journey.
Who are CareGuidance Solutions designed for?
These solutions are purpose-built for community-based healthcare, human services, behavioral health and post-acute care organizations seeking to enhance EHR functionality, improve care coordination and make more data-driven clinical and operational decisions.
What insights can organizations gain from CareGuidance Solutions?
By combining clinical data, engagement activity, and workflow information, CareGuidance Solutions help organizations surface actionable insights that support quality measurement, operational efficiency, and informed decision-making.
How do CareGuidance Solutions fit into the broader CareFabric® platform?
CareGuidance Solutions are a native part of Netsmart’s CareFabric® ecosystem, integrating with EHR, analytics, interoperability and care coordination tools to create a unified, connected technology platform.
Can CareGuidance Solutions be used across multiple care settings?
Yes. The solutions are designed to support care coordination across behavioral health, human services and post-acute care environments, enabling organizations to manage services consistently as individuals transition between settings.