	CareGuidance™

Extend EHR functionality with integrated care solutions

CareGuidance™

Extend EHR functionality with integrated care solutions

Coordinate care, connect with other providers, analyze data and more

The Netsmart CareGuidance Solutions extend and enhance the power of electronic health records (EHRs) for human services and post-acute care organizations by integrating a suite of tools for better coordinated care and operational insights.

Netsmart solution capabilities include AI-assisted clinical documentation, secure telehealth and communication tools, consumer engagement platforms and secure messaging, aimed to improve collaboration with other providers and patients. The Netsmart solutions also support data analytics, interoperability, mobile access, and quality measure tracking to help organizations make data-driven decisions, streamline workflows and enhance overall care delivery.

From first patient contact, Netsmart provides the tools you need for more efficient care, happier patients, satisfied providers and a technology suite that brings them all together.

CareGuidance™ Solutions

With CareGuidance solutions, human services and post-acute care providers can extend the functionality of Netsmart EHRs and other EHRs to address the specific needs of their organizations. Netsmart has powerful healthcare business intelligence solutions that integrate with Netsmart CareRecords and other EHRs to support data analytics, coordinated care, secure communications with other providers, consumer engagement and more.

Care Plus NJ Success Story

Netsmart Success Story — "We’ve now become like a well-oiled machine. Change can always be challenging at first, but through staff training, shifted workflows and the technology, we’ve been able to find success with it.” - Michelle Alkhalaileh CIO, Care Plus NJ

Read Our CareGuidance Success Story

In this section

AI Documentation Assistant

Streamline the process of taking clinical notes with the help of our AI-powered documentation tool compatible with EHR platforms of all types. More

Clinical Quality Measures

The clinical quality measures solution is a web-based application that makes capturing measures and exchanging data simple and easy, giving users a real-time review of value-based reimbursement reporting. More

Consumer Engagement

Our consumer engagement solutions encompass a broad range of tools to promote partnership and collaboration with individuals and families, helping you build a more consumer-driven healthcare system. More

Interoperability

Securely exchange health information with thousands of other providers through a single point of connection. EHR interoperability means that clinical data is being sent to the EHR without any additional manipulation or data entry. More

Mobility

Mobile apps give clinicians, case managers and care providers quick, secure access to accurate information in the field, with e-prescription capabilities built-in. Workflows are tailored to provider needs and the apps automatically re-sync with the mobile EHR once connected to the internet. More

Nutrition Management

Comprehensive healthcare food service platform encompasses all aspects of food service – operations, production, nutrition care and retail – to reduce food waste and increase patient safety. More

Secure Messaging

Support integrated care with a secure communication solution that integrates directly with EHRs to allow internal and external messaging among care team members. More

Telehealth

Telehealth is a mobile and web technology platform that supports virtual clinical services. It launches virtual visits and supporting clinical workflows to give consumers access to services through any device. More

Wound Care

Comprehensive skin and wound care management solution helps your team capture superior wound documentation and gain insights from patient population statistics and trends. More

"It is well worth the money to spend time with the experts at Netsmart to review what we use, how we use it, and how we can do better."

Shelly Miller - Chief Financial Officer, Willow Health Care

Read the Willow Health Success Story

From the CareThreads Blog

Three EVV Trends Provider and Payers Should Watch

Three EVV Trends Providers and Payers Should Watch

Tuesday, March 31 | Human Services,Post-Acute Care,Thought Leadership

As Electronic Visit Verification (EVV) programs continue to mature, 2026 is shaping up to be a year where precision matters more than ever. For home health and personal care providers, as well as state agencies and managed care organizations (MCOs), EVV is no longer just about checking a compliance box. It’s about using the data EVV generates to improve service integrity, support the workforce and build trust across the care continuum.

UM Solutions for HS and BH Organizations

Why Utilization Management Is Critical to Value-Based Care and Revenue Performance in Human Services

Wednesday, March 11 | Thought Leadership,Value-based Care

Behavioral health and human services providers face high authorization volumes, variable payer criteria and increased audit risk. Without a structured utilization management function, organizations are at risk of being reactive to denials instead of preventing them.

Outpatient rehab and physical therapy clinicians are finding ways to save time and reduce administrative burdens around note taking with help from AI and automation.

How AI Makes Documentation Easier for PT Clinicians

Friday, March 06 |

Outpatient rehab and physical therapy clinicians are finding ways to save time and reduce administrative burdens around note taking with help from AI and automation.