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CareGuidance™ |
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Extend EHR functionality with integrated care solutions
CareGuidance™
Extend EHR functionality with integrated care solutions
Coordinate care, connect with other providers, analyze data and more
The Netsmart CareGuidance Solutions extend and enhance the power of electronic health records (EHRs) for human services and post-acute care organizations by integrating a suite of tools for better coordinated care and operational insights.
Netsmart solution capabilities include AI-assisted clinical documentation, secure telehealth and communication tools, consumer engagement platforms and secure messaging, aimed to improve collaboration with other providers and patients. The Netsmart solutions also support data analytics, interoperability, mobile access, and quality measure tracking to help organizations make data-driven decisions, streamline workflows and enhance overall care delivery.
From first patient contact, Netsmart provides the tools you need for more efficient care, happier patients, satisfied providers and a technology suite that brings them all together.
CareGuidance™ Solutions
With CareGuidance solutions, human services and post-acute care providers can extend the functionality of Netsmart EHRs and other EHRs to address the specific needs of their organizations. Netsmart has powerful healthcare business intelligence solutions that integrate with Netsmart CareRecords and other EHRs to support data analytics, coordinated care, secure communications with other providers, consumer engagement and more.
In this section
Mobility
Mobile apps give clinicians, case managers and care providers quick, secure access to accurate information in the field, with e-prescription capabilities built-in. Workflows are tailored to provider needs and the apps automatically re-sync with the mobile EHR once connected to the internet. Read the blog
From the CareThreads Blog
Target Denials Before They Happen: The Role of AI in Revenue Cycle Management
Tuesday, October 20 | Post-Acute Care,Revenue Cycle/Billing,Thought Leadership
Denials have historically been treated as a billing problem. A claim is denied. The billing team investigates. Someone tracks down documentation, contacts a payer, corrects the issue, resubmits the claim and waits. If the claim is denied again, the cycle starts over. But here’s the thing: once a denial reaches billing, the work is no longer about preventing the issue. It is about recovering from it.
Read the blog
A New National Benchmark for Personal Care Is Beginning to Take Shape
Monday, October 19 | Post-Acute Care,Thought Leadership
A potentially important shift in personal care took effect on July 1, 2026. Under the Centers for Medicare & Medicaid Services (CMS) Medicaid Access Rule, states were required to begin publicly reporting standardized fee-for-service payment information for several home- and community-based services, including personal care, home health aide, homemaker and habilitation services. At first glance, this may look like another technical Medicaid reporting requirement. Its longer-term significance could be much greater.
Read the blog
The Hidden Gaps Driving Audit Risk in Post-Acute Care
Wednesday, October 07 | Post-Acute Care,Thought Leadership
Organizations can no longer afford to approach audit readiness as the responsibility of one department. It requires a connected strategy that spans the entire revenue cycle and helps identify risk before it becomes an audit finding.
Read the blogFrequently Asked Questions on CareGuidance Solutions
CareGuidance Solutions are a suite of tools Netsmart has integrated to extend the value of EHR by supporting smarter clinical documentation, care coordination, consumer engagement and provider collaboration across human services and post-acute care settings.
CareGuidance Solutions include tools for telehealth, secure communication and digital engagement that make it easier for individuals to connect with care teams, access services and stay involved in their care journey.
These solutions are purpose-built for community-based healthcare, human services, behavioral health and post-acute care organizations seeking to enhance EHR functionality, improve care coordination and make more data-driven clinical and operational decisions.
By combining clinical data, engagement activity, and workflow information, CareGuidance Solutions help organizations surface actionable insights that support quality measurement, operational efficiency, and informed decision-making.
CareGuidance Solutions are a native part of Netsmart’s CareFabric® ecosystem, integrating with EHR, analytics, interoperability and care coordination tools to create a unified, connected technology platform.
Yes. The solutions are designed to support care coordination across behavioral health, human services and post-acute care environments, enabling organizations to manage services consistently as individuals transition between settings.