CareThreads Podcast
Maintaining Public Sector Budgets with Key Operational Strategies

Maximizing Public Sector Budgets with Key Operational Strategies

Erica Gregory, VP/GM, Revenue Operations, Netsmart
Carol Reynolds, Executive Strategist, Public Sector, Netsmart
Danielle Ross, CIO, Information Technology, Netsmart
COVID-19 has and continues to impact healthcare across the country, especially for public sector organizations. Many leaders are taking a closer look at operations to stretch their hard-hit budgets and do more with less. According to a recent study from NRI and the National Association of State Mental Health Program Directors, the following are just a few pandemic-related data points impacting operations…
  • 68% of all state mental health agencies experienced workforce shortages
  • Telephone encounters increased by 365%
  • Broadband access replaced transportation as the primary obstacle to care
In this episode of Netsmart CareThreads, Carol Reynolds, executive strategist for public sector at Netsmart, talked with Netsmart virtual CIO Danielle Ross and vice president of revenue cycle management operations Erica Gregory.
 
Here's what was discussed in the episode:
  • How recent data is shifting operations
  • The biggest operational challenges for public sector organizations
  • Top operations management advice for strategic planning and creating operational health in your organization

This discussion with Carol Reynolds, Erica Gregory, and Danielle Ross was taken from our show Netsmart Care Threads.

If you want to hear more episodes like this one, look for the Netsmart CareThreads podcast on Apple Podcasts, Google Podcasts, Spotify or Stitcher.

You might also enjoy

Featuring Mike Valentine, CEO, Netsmart; Doug Beebe, CEO, Benchmark Human Services; Anne Titus, Vice President, Benchmark Human Services; Dr. John Lovett, State Director, Benchmark Human Services; Sarah Chestnut, Director, Development Strategies, Benchmark Human Services

Serving the Most Vulnerable 10% of the 10%

Mike Valentine, CEO, Netsmart
Doug Beebe, CEO, Benchmark Human Services
Anne Titus, Vice President, Benchmark Human Services
Dr. John Lovett, State Director, Benchmark Human Services
Sarah Chestnut, Director, Development Strategies, Benchmark Human Services

December 16, 2022

Benchmark Human Services has been uniquely successful in serving the most complex populations with a variety of models focused on providing individuals with comprehensive care to drive better outcomes. With a clear mission of serving people at the forefront, they’ve taken a lifestyle approach to care, adjusting their approach to meet the unique needs of each state, as well as to serve people no matter what their needs are today.

More
Featuring Maggie Cameron, Senior Solution Strategist, Netsmart Eva Bering, President, Bering Consulting LLC

The Future of Life Plan Communities: What Senior Leadership Needs to Focus On

Maggie Cameron, Senior Solution Strategist, Netsmart
Eva Bering, MSN, MHA, RN, NHA, President, Bering Consulting LLC

November 30, 2022

The expectations seniors have for healthy aging is changing and it is up to continuing care retirement communities (CCRC), also referred to as life plan communities, to adapt. A tenured leader in senior living and long-term care dives into the changes, challenges and opportunities ahead to ensure long-lasting success for CCRCs.

More
Featuring Amy Wilson, senior solution strategist, Netsmart and Barbara Karnes, RN, end-of-life educator

Hospice Icon Barbara Karnes Talks Keys to Staff Retention

Amy Wilson, senior solution strategist, Netsmart
Barbara Karnes, RN, end-of-life educator

November 10, 2022

Hospices around the country are dealing with a similar issue – staffing shortages. It’s forced some to reduce services while others have shut down. One renowned end-of-life expert has some ideas on how to retain staff and how to prepare hospice nurses for the rigors of the job.

More