The EHR Is More Than The Automation Of The Paper Chart. It Is A Knowledge Platform. This white paper focuses on the need and best practices for EHRs to be set up not only for cost-benefit success and workflow efficiency, but for their ability to inform and support the clinical process toward improved outcomes. Knowing that better clinical decisions require content that defines data, workflow and decision flow across care processes, this paper will explain how the EHR, configured correctly per care processes and integrated into the workflow, can be transformed from a data-recording repository to a proactive system for knowledge-driven care. It will also offer tips for making this happen.