Our Netsmart support team is here to help you whenever, wherever
We're here to help you
NetsmartCONNECT, the free online user community, is available 24/7/365 to assist you with your Netsmart solution support. Visit NetsmartCONNECT to:
- Log a Support ticket and request online assistance
- Access on-demand solution user guides, solution release notes and solution highlights available via the Netsmart Resource Center
- See updates to the latest workflow and capabilities via our online solution roadmaps
- Collaborate with thousands of Netsmart software users via our community user groups
Still not finding what you need?
Talk directly with a support agent through designated phone support numbers
Human Services Solution Support
Human Services Solution Support
myAvatar™
888.782.2615
Option 1
Option 1
myEvolv ®/myInsight™
888.782.2615
Option 2
Option 2
Methadone Addiction Systems
888.782.2615
Option 5
Option 5
OrderConnect™
888.782.2615
Option 6
Option 6
Tier®/Vital Records Systems
888.782.2615
Option 7
Option 7
Essentia
888.782.2615
Option 8
Option 8
Post-Acute Care Solution Support
Post-Acute Care Solution Support
Advisor
Homecare Advisor and Hospice Advisor
Homecare Advisor and Hospice Advisor
800.800.5095
Homecare
888.782.2615
Option 4
Option 4
myUnity Essentials
800.219.0664
myUnity Senior Living
877.875.1200
myUnity Enterprise
844.998.6489
Specialty Practice Solution Support
Specialty Practice Solution Support
GEHRIMED
855.829.2060
Helper
800.343.5737
TheraOffice
866.562.8413 (ext. 2)
Additional Solution Support
Additional Solution Support
CT|ONE
833.215.4884
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Gaffey Health
888.782.2615
Option 5
Option 5
Mobile Caregiver + (EVV)
833.483.5587
Finance | Invoice | Pay Bill
For questions or Assistance from the Netsmart Finance Team with a Netsmart Invoice or to pay your bill:800.842.1973
