	Plexus™

Expert services and support for technology, business processes and more

Plexus™

Expert services and support for technology, business processes and more

Technology support and consulting services for human services and post-acute care providers

Plexus Services

You deliver care by developing and documenting care plans and coordinating services. For everything else that keeps your organization going – IT support, ensuring high availability of technology, handling complex billing issues, maximizing the functionality of your EHR and other solutions – you can rely on Netsmart.

Plexus Services help organizations prioritize care over technology and administrative tasks. From managing your EHR and business applications in our healthcare cloud, configuring your solutions to support new business requirements or goals, or conducting training, we provide the services, guidance and expertise you need.

Cornerstones of Care

In this section

Cloud Hosting Services and Solutions

Keep information safe and secure with healthcare cloud services. Services span a full range of security, compliance and maintenance, so you can focus on improving the health and well-being of the people you serve. More

Compliance and Optimization

Services and expertise that guide healthcare organization in change management, financial performance and clinical outcomes More

Full IT Shared Services

Netsmart offers a complete portfolio of IT managed services, so you can source critical services and ensure solid technical support for your solutions and the people who use them. More

Learning Services

Maximize your technology investment with a range of EHR training options to help your staff build the skills they need to be successful in their roles. More

Revenue Cycle Management

Reduce costs and improve your bottom line with comprehensive and flexible healthcare revenue cycle management services and solutions. More

Solution Delivery

Optimize business workflows and processes, implement best practices and receive ongoing support to reconfigure systems for maximum efficiency with Netsmart healthcare management consulting services. More

"It is well worth the money to spend time with the experts at Netsmart to review what we use, how we use it, and how we can do better."

Shelly Miller - Chief Financial Officer, Willow Health Care

Read the Willow Health Success Story

From the CareThreads Blog

Scaling Behavioral Health: What a Unified EHR Should Deliver

Thursday, February 05 | EHR Solutions and Operations,Human Services

As organizations grow and evolve, basic electronic health records (EHRs) or standalone tools struggle to keep up. A unified EHR like myAvatar brings programs, teams and data together on one platform.

Hospice Medicare Audit Readiness: Proactive Steps to Avoid Denials

Tuesday, February 03 | Post-Acute Care

In recent years, hospices have faced an increase in Additional Document Requests and audits. They also continue to face Targeted Probe and Educate audits initiated by the Medicare Administrative Contractors, and requests from the Recovery Audit Contractors. For hospices, preparation is key to navigating the audit process successfully and avoiding denials.

How to Transform Communication with PALTC Providers and Patients

Tuesday, January 27 | EHR Solutions and Operations

Building a strong communication infrastructure in geriatric care settings is often easier said than done. The key to success? Choose a geriatric electronic health record (EHR) platform with helpful communication portals for clinicians and patients alike.