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Plexus™ |
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Expert services and support for technology, business processes and more
Plexus™
Expert services and support for technology, business processes and more
Technology support and consulting services for human services and post-acute care providers
Plexus Services
You deliver care by developing and documenting care plans and coordinating services. For everything else that keeps your organization going – IT support, ensuring high availability of technology, handling complex billing issues, maximizing the functionality of your EHR and other solutions – you can rely on Netsmart.
Plexus Services help organizations prioritize care over technology and administrative tasks. From managing your EHR and business applications in our healthcare cloud, configuring your solutions to support new business requirements or goals, or conducting training, we provide the services, guidance and expertise you need.
Cornerstones of Care
In this section
From the CareThreads Blog
The Three Pillars of a Sustainable Healthcare Revenue Cycle
Thursday, June 04 | Post-Acute Care,Thought Leadership
For many healthcare leaders "billing" is viewed as a back-office function. It is often treated as the final step to resolve issues that began weeks or even months earlier. In today's complex regulatory and reimbursement environment, this approach is no longer sustainable. Treating the revenue cycle as a siloed endpoint can lead to increased denials, delayed cash flow and staff burnout.
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Why Rising Acuity Is Exposing the Limits of Fragmented Systems
Wednesday, May 27 | Post-Acute Care,Care Coordination,Thought Leadership
Something fundamental has shifted in senior living, and most organizations feel it every day. Residents are delaying move-in and ultimately arriving with more complex needs than many communities were designed to support. Residents and their families still want exceptional hospitality and services. Referring providers and partners expect clinical coordination while payers demand outcomes supported by data. And operators are expected to deliver all three at the same time and at scale.
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From Cleanup to Clean Claims: Rethinking Eligibility in Post-Acute Care
Thursday, May 21 | Post-Acute Care,Thought Leadership
Eligibility in post-acute care has become a complex and financially impactful challenge in the revenue cycle. What started as a once-a-year administrative task is now a continuous operational pressure point. Yet many organizations are still treating eligibility as something to clean up after issues arise. That approach is becoming difficult to maintain as payer requirements shift, patient coverage changes more frequently and teams are stretched thin. The result isn’t just inefficiency. It’s real financial risk.
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