CareConnect™: HIE Software Solutions for Integrated Consumer Healthcare

Coordinating connected care with other providers involved with a consumer can be difficult. For example, if a consumer needs to be referred from an outpatient provider to an inpatient facility, it can take a substantial amount for the health information exchange, and even then, key information can be inadvertently left off of paper records. Once the consumer is discharged, the length of time it takes to generate and distribute a discharge summary typically means the consumer is back in the outpatient program before any summary is received. If that same consumer needs to use public health services, it can also be extremely useful to send the consumer’s information prior to their visit.


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Care coordination strives to meet patients’ needs and preferences while delivering high-quality, high-value healthcare. For this to happen, patient’s needs and preferences must be known and communicated at the right time to the right people. This information is then used to guide the delivery of safe, appropriate, and effective care. If done correctly, care coordination will:

  • Improve patient safety by reducing medication and medical errors
  • Increase efficiency by eliminating unnecessary paperwork and handling
  • Provide caregivers with clinical decision support tools for more effective care and treatment
  • Eliminate redundant or unnecessary testing
  • Improve public health reporting and monitoring
  • Engage healthcare consumers regarding their own personal health information
  • Improve healthcare quality and outcomes
  • Reduce health related costs

Software for Health Information Exchanges (HIEs)

Our CareConnect™ solution connects your organization with providers, hospitals, physicians, Health Information Exchanges, and integrated delivery networks with the goal of improving efficiencies and reducing the cost of healthcare. The solution transmits protected health information (PHI) between participating organizations, allowing them to share information while meeting Stage 2 Meaningful Use requirements and supporting all federal and state policies and standards for health information exchange. And, you don’t need one of our Electronic Health Records to utilize this solution.

People with serious mental illness, treated in the public mental health system in the U.S., die an average of 25 years earlier than those without a mental illness, according to a study by the National Association of State Mental Health Program Directors. These early deaths are attributable not directly to mental illness, but more often to untreated co-occurring physical health issues such as diabetes, asthma and heart disease. Together, by partnering on true coordinated care, we can decrease these numbers.

With CareConnect, you’re connected to a network of behavioral health providers with the nation's leading health systems such as:

  • Epic
  • Cerner
  • Allscripts
  • Surescripts

You’ll also be connected to:

  • 145 laboratories for electronic exchange of lab orders and results
  • 9 Health Information Exchanges for CCD exchange and public health/meaningful use reporting

Contact us to find out more about our care coordination solutions.