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Together we share the goal of working efficiently while improving the lives of individuals. White papers are a breadth of resources and educational tools discussing topics and trends. They tackle and dissect tough topics in an effort to further the knowledge within the health and human services communities we serve. Simply click the white paper you’re interested in to register and download the document.

Coordination and Integration | Certified Community Behavioral Health Clinics

Prepare your organization for the future – today

by Kevin Scalia, Executive Vice President at Netsmart

The Certified Community Behavioral Health Clinic (CCBHC) pilot won’t be concluded until December 2018. But organizations need to start planning now for the impact this model and others like it will have on clinical and operational issues. This whitepaper highlights three areas to start evaluating your organization's ability to make the shift to care coordination and value-based payment models.

Complete the form at the right to read the paper and take the first step to begin planning clinical and operational strategies that will sustain your organization through the changes to come.

Coordination and Integration | Beyond Interoperability - Expanding the Definition of Integrated Care

As healthcare continues to focus on treating the whole person, the technology to support interoperability will continue to evolve. But organizations whose aim is to integrate all modalities of care need to expand their vision beyond the implementation technology.

AJ Peterson, Netsmart vice president of interoperability, explores how organizations are leveraging technology platforms to improve key processes. He also looks at why putting shared information into context is the key to creating a model for true, collaborative care.

Leveraging Electronic Health Records (CareRecords™) | Five Questions to Ask About Your Next EHR

Using an electronic health record (EHR) is the first step to improved healthcare for your clients. In most cases, it allows organizations to provide efficient, coordinated care. But industry research shows that more than half of all first-time EHR implementations fail. Netsmart leaders provide five things to consider when selecting your new/next EHR … so you don’t become a statistic.

Leveraging Electronic Health Records (CareRecords™) | Whole-Person Care: Meeting the Four Key Workflow Needs of Child and Family Service Agencies

Making Technology Go Beyond to Meet Four Needs of Human Services Agencies

Keeping children safe and helping families thrive is mission critical for human services agencies. Key to achieving this mission is using the right technology to automate time-consuming tasks, coordinate care, share information and simplify workflows. Doing so helps agencies cut costs and free up countless labor hours for caseworkers to focus on the life-changing work that drew them to the field in the first place.

An electronic health record (EHR) system must go beyond basic functionality to help agencies deliver better, faster services for the people it serves.

Read this perspective to understand what type of EHR platform is needed to better manage referrals and admissions, support information sharing, and improve the delivery of services.

Medication Management | Comprehensive Medication Management – Going Beyond 5 Rights to a Person-Centric Model

Prescription and over-the-counter medications are milestone medical advances that impact how we treat and prevent illness. Medication therapies for individuals with behavioral health conditions have become much more prevalent and accepted in the past 10 years. Nonetheless, it is primary care physicians that prescribe the majority of behavioral health medications; overall, 67 percent of psychopharmacologic drugs are prescribed by primary care physicians (Rural Health Advisory Committee, 2005). As the healthcare community works toward a more holistic approach to patient care, there will be greater opportunity for treatment optimization but also greater burden on medical professionals to navigate the complexities of medication management.

It is time to redefine the best practice closed-loop medication process and focus on a comprehensive medication management process that spans the continuum of care. This evidence-based, groundbreaking methodology has the potential to bridge the medication management gaps in inpatient and outpatient settings and to ensure clients receive optimal prescriptions and care for both episodic and chronic circumstances.

Medication Management | Data Sharing: The Next Step for the Addiction Treatment Community

Many clinicians now believe that there is a direct correlation between substance use and mental illness and that these disorders need to be treated in conjunction with one another. For example, does an individual who suffers from depression turn to alcohol as a coping mechanism? Does an individual who uses alcohol as a coping mechanism become more depressed?

The primary way to enable increased coordination is through electronic record sharing via a standardized, person-centric electronic health record (EHR).

Today, the healthcare community has begun to realize the benefits of a harmonized and interoperable EHR. An interoperable EHR can make treatments more cost-effective, promote evidence-based treatments, support treatment program evaluations that lead to improved quality of decision making and care and lead to improve healthcare outcomes. EHRs also aid in billing, reimbursement and other administrative processes, making the systems beneficial to consumers, payers and providers alike.

Post-acute Care | Survival Guide for Home Health and Hospice Agencies

The healthcare landscape is continually changing. That means how home health and hospice agencies deliver services, get paid and measure quality of care are also changing.

This handy guide details the key issues you’ll be facing and how to address these challenges:

  • Changes in reporting requirements and the shift to value-based care models
  • Engaging patients and families in care
  • Ensuring access to accurate, up-to-date information
  • Stretching agency resources while enhancing outcomes

Post-acute Care | The Strategic Role of Post-acute Care: Four Technology Strategies to Ensure Success

The healthcare ecosystem is rapidly evolving and so is the role of post-acute providers. As efforts to lower healthcare costs and manage the continuum of care gain momentum, PAC organizations are playing an increasingly strategic role.

To take full advantage of this opportunity requires a smart technology strategy that spans four key areas: interoperability, care coordination, analytics and the ability to adapt to ongoing changes.

Complete the form to read The Strategic Role of Post-acute Care: Four Technology Strategies to Ensure Success.

Post-acute Care | Home Health Groupings Model

An Overview of Proposed Changes
in Home Health Care Payment

HHGM is the most significant change to the home health prospective payment reimbursement model since its inception. Released in July 2017 by Centers for Medicare and Medicaid Services (CMS), HHGM isn’t scheduled for implementation until CY2019. But it has the potential to fundamentally change how home health services are provided and paid for.

Read this perspective from Dawn Iddings, Netsmart senior vice president and general manager, to gain a sense of how these proposed changes could affect your agency.

Post-acute Care | Why Integrated Technology is the Future for Post-Acute Care

The healthcare industry has one common goal: deliver quality care. With the shift to value-based care models, post-acute providers are essential when it comes to driving positive patient outcomes.

But to deliver positive outcomes, you must be able to share information across all care settings, lines of business and referral partners. To do that means eliminating disparate systems and disconnected tools, and using a single, integrated platform to run your business.

Check out this paper to learn why a single enterprise platform can be key to proving your outcomes to referral partners and improving care for the people you serve.

Post-acute Care | Improve Organizational Profitability with Home Health Success Metrics

Everyone is expected to do more with less today. While this is true for all aspects of healthcare, we recognize the pressure this puts on home care and hospice organizations in particular. By understanding all facets of your business, from cost structures and referral sources to varying profit margins based on payer type, you can drive process change and improve profits.

Check out this eBook to see how understanding agency cost structures through benchmarking can help boost your bottom line.

Transforming Care | The Recovery Movement

The model of the all-knowing clinician and the passive patient is coming to an end, and it’s being replaced by the Recovery Movement. As the mental health community shifts to a more patient-empowered model, clinicians are finding new ways to engage clients to improve service and outcomes.

In this whitepaper, Dennis Morrison, PhD., chief clinical officer at Netsmart, and Roy Starks, M.A., vice president of the Mental Health Center of Denver, explore this shift in priorities. They offer a fascinating look at the benefits of consumer engagement in healthcare, as well as the fine line behavioral healthcare providers must walk between empowering their patients and guiding them through effective treatment plans. 

The whitepaper also includes details on the strategies and tactics the Mental Health Center of Denver has successfully employed to increase patient engagement and satisfaction, as well as improve outcomes.

Transforming Care | Healthcare 3.0: Advancing Healthcare Together

For nearly half-a-century, Netsmart has had the privilege of working with leaders in the health and human services community. It has been a powerful partnership for us thanks to your inspiration and guidance for innovating solutions that help provide consumers with the better lives they yearn for. We have learned a lot over the last 50 years.

Among lessons learned: The body affects the mind and the mind affects the body. For example, people with severe mental illness are likely to die 25 years earlier than those who do not have a mental illness. It’s an alarming statistic that becomes even more startling when you learn that these fatalities occur mainly because of chronic medical conditions (such as obesity, diabetes or infections), most of which can be prevented, treated or managed. These medical illnesses contribute more to premature deaths among people with severe mental illness than suicide.

There is a need for integrated, coordinated, whole-person care.

Transforming Care | Addressing the Opioid Crisis: Bill Summary and Impacts

Recently passed by Congress and signed by President Trump, the SUPPORT for Patients and Communities Act provides additional funding to combat addiction, improve access to treatment, and authorizes a pilot financing program to incentivize providers to invest in technology to better coordinate care.

The SUPPORT Act presents both opportunities and additional requirements for all health and human services and post acute communities. Download this document for a summary of selected key sections, and ways you can take advantage of additional funding opportunities or meet anticipated reporting or other requirements.

Transforming Care | A six point EHR checklist to address the opioid crisis

Setting the bar higher: The comprehensive EHR platform designed to address the full addictions continuum.

Now, more than ever, health IT must become a critical part of your arsenal to fight the opioid crisis. Although technology alone cannot stop the spread of the crisis, it can warn of potential drug misuse and diversion; inform clinical decisions; protect individuals at risk and improve provider workflows. In doing so, you can significantly reduce the impact of the opioid crisis in your community.

Download this checklist to discover whether your health IT stacks up, and the tangible ways you can tackle the opioid crisis.

Value-based Payment Models | Transforming Care: Value-based Payment Models and Certified Community Behavioral Health Clinics

Value-based payment (VBP) models are emerging in all areas of healthcare, including human services. Understanding the evolution of payment models is essential to evaluating the impact VBP will have on states and the providers of care.

Transformation of Care: Value-based Payment Models and Certified Community Behavioral Health Clinics is the first in a series of whitepapers aimed at clarifying what lies ahead for states and providers. This paper takes a deeper look at Certified Community Behavioral Health Clinics (CCBHCs), one of the new care models emerging as a pilot program. It focuses on four decision points that represent key moments in determining how to integrate CCBHCs into VBP planning.

Value-based Payment Models | Taking the Leap to Value-based Payment Models

This whitepaper outlines the progression from data to wisdom that must take place for behavioral health organizations to make the transition to pay-for-value models.

It covers methods to stratify risk by:

  • Defining the population
  • Assessing the health needs of that population
  • Stratifying the population
  • Engaging the consumer and incorporating evidence-based practices and methods
  • Managing outcomes and cost effectiveness through tracking mechanisms

Value-based Payment Models | Reducing Costs and Improving Outcomes Through Value-Based Care

Providers across the care continuum are tasked with being able to produce improved clinical outcomes while reducing cost and increasing patient satisfaction. We explore how value-based care tackles healthcare ’sTriple Aim’ through care coordination and collaboration, bundled payments and connectivity.

Value-based Payment Models | Charting a Path to Whole-Person Care

How to Create Value in a Value-Based Healthcare Environment

The first wave of value-based payment models focused on acute care. Now payers and healthcare systems are looking to extend the models across care settings to take advantage of the benefits offered by whole-person care. The reason is clear: Treatment costs for those diagnosed with chronic disease and mental illness are substantially higher – up to four times higher – than treating people with chronic physical ailments only.

To survive and thrive, post-acute care providers (home health, hospice and senior living facilities) and behavioral health providers (community mental health centers, substance use treatment centers, child and family service agencies) must start planning now to work as equal partners with healthcare systems.

Read this perspective to learn why care coordination may be the ultimate key to improving outcomes and where to start developing the strategies to enable it.