IT Management Services

Expert Support for Technology

IT Management Services helps organizations maximize their current technology, plan for future strategies, and prepare to support new care models and payment structures. IT Management Services can be adapted to each organization’s unique needs to employ the right personnel and expertise to reach technology goals. As a result, organizations can focus on their core mission – providing services to those who need them.

Infrastructure management

  • Manage and support end-user devices -- desktop computers, laptops, printers and mobile phones

  • Maintain network reliability and manage routers, switches and wireless access points 

  • Provide help desk support and services

Application management 

  • Optimize applications for end-user and organizational needs 

  • Manage network security, user access and permissions 

  • Monitor and report on network performance
  • Provide expert support for electronic health record (EHR), applications and business software 

Technology leadership 

  • Provide CIO-level counsel for strategic planning, roadmap execution, reporting and technology optimization
  • Conduct in-depth performance assessments of technology
  • Analyze current technology environment, identify gaps and propose solutions