The Secret Sauce to a Successful EHR Implementation

Wenona Bowen-Palombi, Manager of Healthcare Informatics, Treasure Coast Hospice
Latessa Hinson, Vice President, Netsmart
Tom Herzog, Chief Operating Officer, Netsmart

You could have the greatest software on the face of the earth, but if you don’t have buy-in from people who know what they’re doing, the implementation is going to fail, says Wenona Bowen-Palombi, Manager of Healthcare Informatics at Treasure Coast Hospice.

The secret sauce to a successful EHR implementation is ... people.

In this episode of Netsmart CareThreads,Wenona Bowen-Palombi and Latessa Hinson, Vice President at Netsmart, share insider tips, pitfalls, and best practices of an EHR implementation.

Join us as we discuss:

Crucial first steps for providers to think about before implementing a new application
How to make sure your implementation starts and stays on track
Why relationships and communication are so essential
Establishing post-go-live plans for continued success

To hear more episodes like this one, look for the Netsmart CareThreads podcast on Apple Podcasts, Google Podcasts, Spotify, or your favorite podcast player.

You might also enjoy

The Power of Advocacy

Chuck Ingoglia, President and CEO, National Council for Mental Wellbeing
Kevin Scalia, Executive Vice President, Netsmart

September 14, 2022

Learn about the importance of advocacy in driving change, and how recent funding for Certified Community Behavioral Health Clinics (CCBHCs) is the result of years-long advocacy efforts across the human services community.

Banding Together to Prevent Devastating Home Healthcare Rate Cuts

Kevin Scalia, EVP, Corporate Development, Netsmart
Joanne Cunningham, CEO, Partnership for Quality Home Healthcare

September 06, 2022

A “really dramatic effect on access to home healthcare.” That’s how the CEO of the Partnership for Quality Home Healthcare (PQHH) describes the expected impact of a -7.69% permanent cut to Medicare home health services proposed by the Centers for Medicare and Medicaid Services (CMS) starting in 2023. PQHH says the proposal amounts to a $1.33 billion reduction in 2023 alone. Providers and home health advocates are fighting back and are even receiving bipartisan support in Congress. Learn about the proposed cuts, concerns about the methodology behind their creation and how you can add your voice toward passing key legislation aimed at pausing these cuts.

Keys to success under Medicare Advantage for home health

Succeeding Under Medicare Advantage: What Home Health Agencies Need to Know

Tim Rowan, Editor“Healthcare at Home: The Rowan Report”
Mike Dordick, President, McBee and SVP Post-Acute Strategy of Netsmart
Dawn Iddings, SVP of Post-Acute, Netsmart

August 04, 2022

The pandemic forced home-based care providers to throw out the old playbook and eliminate “this is the way we’ve always done it” mindset.

Now, providers must be able to prove to Medicare Advantage plans that they are not only the lowest cost setting but can also produce the best outcomes. How to do that is the big question.

In this episode, three industry experts share the key steps home health agencies must take today to be successful under Medicare Advantage.

The Secret Sauce to a Successful EHR Implementation

Wenona Bowen-Palombi, Manager of Healthcare Informatics, Treasure Coast Hospice Latessa Hinson, Vice President, Netsmart Tom Herzog, Chief Operating Officer, Netsmart