Billing Strategies for Financially Tough Times

Erica Gregory, VP/GM, Revenue Operations, Netsmart

We were working on payment reform when life threw a giant curve ball into post-acute care settings—and everywhere else—last March.

Organizations that hadn't yet bulked up on technology struggled at first, but industry-wide, we should all be giving ourselves a big pat on the back for how well we handled the changes.

Now, how can organizations plan for 2021, stretch their budgets, maintain remote environments and stay focused on the individuals they serve?

In this episode of Netsmart CareThreads, Jason Banks, vice president of post-acute at Netsmart, talked with Erica Gregory, vice president and general manager of revenue cycle operations.

Here's what Erica and Jason discussed:

Revenue cycle and billing-related changes during COVID
How post-acute care communities can improve operations and stretch budgets
How to recruit and train billing staff in a remote-work environment
How to run financial operations smoothly while staying focused on delivering great care

This discussion with Erica Gregory was taken from our show Netsmart CareThreads.

If you want to hear more episodes like this one, look for the Netsmart CareThreads podcast on Apple Podcasts, Google Podcasts, Spotify or Stitcher.

You might also enjoy

Emerging Technology To Do More With Less

Mike Valentine, CEO, Netsmart
Hao Wang, Chief Information Officer, Institute for Community Living
Uday Madasu, Chief Administration Officer, Jewish Board of Family and Children’s Services

September 30, 2022

Health and human service organizations are faced with the challenge of maintaining and improving care coordination, clinician satisfaction, and client outcomes with shrinking resources. In this episode, learn from two executives how emerging technologies, like artificial intelligence, have the power to simultaneously transform the client and staff experience, making their lives easier and enabling better outcomes.

The Power of Advocacy

Chuck Ingoglia, President and CEO, National Council for Mental Wellbeing
Kevin Scalia, Executive Vice President, Netsmart

September 14, 2022

Learn about the importance of advocacy in driving change, and how recent funding for Certified Community Behavioral Health Clinics (CCBHCs) is the result of years-long advocacy efforts across the human services community.

Banding Together to Prevent Devastating Home Healthcare Rate Cuts

Kevin Scalia, EVP, Corporate Development, Netsmart
Joanne Cunningham, CEO, Partnership for Quality Home Healthcare

September 06, 2022

A “really dramatic effect on access to home healthcare.” That’s how the CEO of the Partnership for Quality Home Healthcare (PQHH) describes the expected impact of a -7.69% permanent cut to Medicare home health services proposed by the Centers for Medicare and Medicaid Services (CMS) starting in 2023. PQHH says the proposal amounts to a $1.33 billion reduction in 2023 alone. Providers and home health advocates are fighting back and are even receiving bipartisan support in Congress. Learn about the proposed cuts, concerns about the methodology behind their creation and how you can add your voice toward passing key legislation aimed at pausing these cuts.