These one-hour webinars were developed to educate you on the latest industry trends and practices, as well as our newest solutions and services. Watch them at your convenience! Collect the knowledge to help your organization work more efficiently while improving the care you deliver.
With the introduction of the Certified Community Behavioral Health Clinics (CCBHC) model of care, many organizations are working towards certification, while others are left wondering what their role will be in this new model. Whether or not your state is one of the 24 states who received planning grants, the creation of the CCBHC grant program is expected to be a pivotal movement in the health and human services industry. It will affect everything from organizational structure to payment models and service delivery.
Watch this on-demand webinar with Brent McGinty, President & CEO, Missouri Coalition for Community Behavioral Healthcare and Kevin Scalia, Executive Vice President, Corporate Development, to learn about CCBHCs including what they mean for the industry, your state and more specifically, your organization.
Brent McGinty will share valuable insight into his work spearheading the state of Missouri’s CCBHC program, including the steps Missouri is taking to prepare for the October grant deadline. Kevin Scalia has worked closely with industry leaders to ensure organizational readiness for several key behavioral health initiatives, including CCBHCs, and will speak to the impact of CCBHCs and best practices for managing your organization through dramatic health care shifts.
You’ll leave this webinar with an understanding of:
In our country’s Medicaid system, 5% of the population accounts for almost 80% of the cost. This isn’t news to the behavioral health and human services community that already provides care to this underserved segment of our country. But recent advances in data standards and electronic health record interoperability are finally enabling us to attack this problem. Provider organizations and their technology partners – together – are working to develop systems and clinical processes that will improve outcomes while reducing costs in a collaborative, whole-person care environment. Join Dan Mistak, General Counsel, Community Oriented Correctional Health Services, and Kevin Scalia, EVP Corporate Development at Netsmart, on Friday, 7/15 at 12PM ET for the first exciting event in Netsmart’s Value-Based Payment Executive Webinar Series.
At this event, attendees will: Understand how value-based payment models evolved and where they’re heading – enabling you to make better strategic decisions Take a deeper look at Certified Community Behavioral Health Clinics (CCBHCs) in the context of the various care models emerging across the country Secure your organization’s ongoing success by defining your strategic direction for the future The behavioral health and human services community is being pushed to integrate behavioral, social, and physical care in a collaborative way, and your organization plays a critical role. Are you ready to take part?
Value-based payment models represent one of the largest fundamental shifts in our healthcare system’s history. The struggle for today’s behavioral health and human services providers is that in order to meaningfully participate, you must bear some of the financial risk. This means you need a strategy to measure and improve outcomes while adapting your processes to increasingly complex reporting demands.
Join Steven Rosenberg, President at COCHS, Dan Mistak of COCHS, and Carol Reynolds, EVP Client Experience at Netsmart, on Monday, August 1st at 2PM ET / 1 PM CT for the second exciting event in Netsmart’s Value-Based Payment Executive Webinar Series.
At this event, attendees will:
The behavioral health and human services community is being pushed to integrate behavioral, social, and physical care in a collaborative way, and your organization plays a critical role. Are you ready to take part?
Whole-person care requires partnerships and treatment models that support physical and behavioral health, as well as the social services an individual may need to achieve wellness and recovery. In a Value-based Payment model, interoperability is a key component which requires organizations to establish policies that support information exchange, including compliance with confidentiality and privacy standards, as well as intuitive and seamless connections across multiple organizations. By making data accessible, organizations not only meet these requirements, but also gain valuable insights to drive clinical decision making which can improve outcomes for the individual.
View this webinar to hear Matthew Chamberlain, Senior Associate, OPEN MINDS, and AJ Peterson, Vice President/General Manager, CareConnect and myHealthPointe, Netsmart, in the third event in Netsmart’s Value-based Payment executive webinar series.
In this webinar, attendees will learn:
Value-based Care models, such as the Certified Community Behavioral Health Clinic (CCBHC) program, are driving the human services community to integrate behavioral, social, and physical care in a collaborative way. Are you ready to take part?
Change in healthcare is constant and, at times, uncertain. In today’s world, there seem to be even more questions: What is the future of the Affordable Care Act (ACA)? What changes can we expect with the American Health Care Act (AHCA)? Will there be new limitations? What about effects on the community, the providers, and consumers — or potentially, parity? There are some things which are certain: human services organizations will continue to be required to integrate with local health systems and other community-based providers.
View this on-demand webinar “Policy Update & Foundations Of Value-based Care,” with Monica Oss, Chief Executive Officer at OPEN MINDS, and Scott Green, Senior Vice President of CareGuidance™ at Netsmart, for a discussion of current and potential policies and their convergence with value-based care.
You’ll also learn the answers to foundational value-based care questions such as:
Risk is inherent in the move to value-based care. Organizations that manage consumers with comorbidities across the traditional dividing lines between physical health and human services must capture data and quality metrics. But is that enough to know the risk you’re assuming?
According to the Office of the National Coordinator (ONC) and the Workforce Training Program, capturing data is just the beginning. If your organization’s goal is to participate in value-based payment models, a comprehensive view of the whole person, including actionable insights, is the new baseline requirement.
For an in-depth look at what’s required, watch this on-demand webinar with two Netsmart associates to understand how to embark on the progression from data to information to knowledge to wisdom (DIKW). Carol Reynolds, executive vice president for client experience and Larry Seltzer, general manager and senior director for CareManager, cover the methods organizations are using to mitigate risk and improve ROI, such as:
The shift from fee-for-services to value-based care is here to stay. Organizations that want to emerge as leaders and sustain their positions in this new human services landscape are finding that the changes they need to make will go much deeper than payment structures.
It starts with defining “value” and ensuring you’re collecting the right data and systematically using it to inform clinical decision-making and impact population health.
Join Netsmart associates AJ Peterson, general manager and vice president for CareConnect and myHealthPointe and Steve Harm, data services and solutions manager for an in-depth look at the steps organizations are taking to prepare for value-based models, including:
Do you have the tools in place to effectively manage high-risk individuals under your care? Does your organization have a strategy for aligning to evolving models of care?
Find out in this on-demand OPEN MINDS webinar, presented by Joe Parks, M.D., medical director for the National Council for Behavioral Health and Larry Seltzer, general manager and senior director for CareManager at Netsmart. In this presentation, you’ll learn about the tools needed to effectively collect patient data across the healthcare continuum, analyze the data and then manage your high-risk clients to improve both financial and clinical outcomes. Beyond a look at population health management tools, we’ll also discuss the healthcare landscape and the strategies you can adopt to prepare your organization for value-based care.
The Challenge: Increasingly complex financial, technological, regulatory and client needs
The Imperative: Sustainable processes, value-based approaches, and an understanding of what “quality outcomes” means in child welfare – and your organization
The Result: The four key pillars of child welfare – culture, process, people, and partners – work in harmony to help historically underfunded and overstrained organizations rise to the challenge of disruptive technology, ensure organizational sustainability, and improve consumer outcomes.
In this on-demand webinar, Netsmart associate Andrew Mersman, senior director, solution consulting, reveals how your organization can:
Certified Community Behavioral Health Clinics (CCBHCs). Evidence-based practices. Value-based payment models. Quality measures and reporting. Over the past few months, the CCBHC concept has begun to take shape – and it’s time for provider organizations interested in becoming a CCBHC to take action. Organizations must review and be prepared to meet the criteria set by the Substance Abuse and Mental Health Administration (SAMHSA), which fall into six key topic areas: staffing mix; service access and availability; coordination of services; scope of services; quality improvement and reporting; and organizational, authority, governance, and accreditation. Hear Monica E. Oss, Chief Executive Officer at OPEN MINDS and Kevin Scalia, Executive Vice President of Corporate Development at Netsmart present, “Finding The Opportunities In Certified Community Behavioral Health Clinics (CCBHCs).” This event gave attendees a deep dive into each of the basic tenets of the CCBHC program and the impact of using value-based payment models. Along with this deep dive, attendees learned how to identify the opportunities for your organization in the CCBHC program and strategies to prepare for certification. During this 90-minute executive web briefing, attendees: -Understood the CCBHC program — and where it fits in an era of value-based payment models -Gained knowledge of the criteria and requirements for becoming a CCBHC — and how best to prepare -Learned how to leverage the opportunities within the CCBHC program to help position their organization for future success
The most common concern of county jails is addressing the mental health needs of individuals in their custody, according to a 2015 NACo survey. Counties are seeking strategies to reduce the number of people with mental illnesses in jail & address challenges in coordinating mental health treatment for this population. More than 60% of people in jail also have chronic co-occurring medical conditions, such as high blood pressure, asthma or heart disease, & they often enter jail with these illnesses untreated.
County jails have a constitutional responsibility to provide people in their custody with adequate healthcare. But the cost to treat people with these illnesses in jails is significant, & counties cannot bill insurance providers or Medicaid for health care services provided in a jail facility.
How can this significant problem be managed? How can counties divert individuals to treatment versus jail? How can counties improve the health of persons while incarcerated, but also post-incarceration as they return to the community?
In this webinar presented by NACo and its partners at Netsmart and Community Oriented Correctional Health Services (COCHS), Kevin Scalia, Executive Vice President, Netsmart and Dan Mistak, J.D., MA, MS, Director of Strategy, COCHS will present “whole-person” care: how counties can coordinate care between jails, hospitals, physical health clinics, and community behavioral health provider organizations to reduce the number of people going to jails, provide better health care, connect people in jails to treatment and reduce costs.
Today’s market requires more than just data exchange - meaningful data must be incorporated into clinical workflows, so that consumers can reap the benefits of truly “whole-person” care. But is the desire for integration justifiable in the ever-changing human services industry, with increasing demands amid shrinking budgets?
In The Integration Imperative and Your Bottom Line, AJ Peterson, general manager and vice president for CareConnect and myHealthPointe proposes that integration is more than a want, it’s absolutely essential to ensuring organizational sustainability in uncertain times.
You’ll leave the webinar with these practical takeaways:
Panel Discussion: The Path to Whole-person Care
Coordinating Care Across the Post-acute and Human Services Spectrum
As the healthcare system continues to shift from fee-for-service to value-based care, connecting providers across all care communities is crucial for driving efficiencies and improving outcomes. While partnering with organizations in the same community is a natural starting point, complete whole-person care means collaboration that extends throughout both the human services and post-acute spectrum.
Do you have the tools to turn your data into the actionable insights needed to tell a more comprehensive story about a person? Do the processes in place at your organization enable you to effectively work with other providers and facilitate seamless transitions of care? How can you overcome common collaboration challenges in order to improve outcomes?
Please join moderator Dennis Morrison, Ph.D., chief clinical advisor at Netsmart, along with experts from across the healthcare community for “Panel Discussion: The Path to Whole-person Care.” The panelists will discuss the challenges and opportunities associated with coordinating care across multiple settings and providers as well as the healthcare IT tools critical for delivering whole-person care.
Person-centric medication management goes beyond the five “rights” of medication management – the right patient, the right drug, the right dose, the right route, and the right time – to support comprehensive medication management that spans the continuum of care. With the convergence of physical and behavioral health care, processes that support proper transitions of care between inpatient and outpatient settings truly manage the client to recovery.
Join us for “Medication Management in Behavioral Health – from Treatment to Recovery” on November 16th at 1pm ET / 12pm CT to learn more about this holistic approach.
You’ll also learn how person-centric medication management:
While person-centric medication management may introduce more complexity for the provider, your organization can prepare for these changes and move toward recovery-focused medication practices.
Programs and services that take into account the full 360-view of individuals with intellectual and developmental disabilities require a specific set of tools – ones created with this community in mind. myEvolv is a fully web-based, ONC-certified electronic health record (EHR) designed specifically for organizations who provide services for individuals with intellectual and developmental disabilities.
In this on-demand webinar, Technology Enabled Person-centered Planning, Dean Corbin, Software Implementation Specialist, Racker Centers, Andrew Mersman, MS, NCC, LPC-MHSP, Senior Director, myEvolv, Netsmart and Audrey Terry, Product Strategist, Netsmart discuss how myEvolv supports person-centered care.
You’ll also learn about the features and functionality that matter most to organizations supporting the intellectual and developmental disabilities community, such as:
Join Netsmart’s Andrew Mersman, senior director, and Gary Beckham, solutions strategist, for insights into how child and Family services agencies can benefit from digital tools that ease the burden of paperwork, support foster families and simplify reimbursement.
Professionals from Necco, a multi-state CFS agency, will join the discussion on how myEvolv from Netsmart can help agencies manage complicated reporting and credential requirements. They will also explore how the new Resource Family Portal can simplify communications with foster families.
myEvolv centralizes and streamlines your client and organizational record keeping. This full-featured, flexible solution allows your organization to track, monitor and report on virtually any type of data – especially useful in managing difficult funder and credentialing requirements. In addition, myEvolv’s standard interface allows you to customize the software to suit your organization, ensuring you have forms and work flows that fit your day-to-day business needs.
A tool that is specific to child and family services and myEvolv is the new ‘Foster Family Portal’. This tool provides a snapshot of the children places into foster homes. With the Foster Family Portal, foster families can access protected information on file such as medical, clinical and case data. In addition, families can use the portal to enter other health-related data, such as behavioral progress reports and more routine information such as clothing inventories. The portal also provides helpful alerts to foster families about pending safety inspections, reference checks and home studies.
To get an inside look into myEvolv and the Resource Family Portal, join Andrew Mersman, Senior Director of myEvolv, Netsmart, and Gary Beckham, Solutions Strategist, Netsmart, along with NECCO for this informative webinar.
Leading organizational change is vital to your organization at all stages of your business lifecycle, especially as the human services industry constantly evolves. Successful managers are usually good change managers. Whether it’s ensuring a steady succession plan for future leadership, managing process changes during mergers or acquisitions, or identifying and implementing new financial systems, these work processes are handled well by most managers. However, optimizing a newly implemented technology is often misperceived as just a technology problem when it is really a strategic change management initiative.
View this on-demand webinar Organizational Leadership, Change Management and Technology Implementation – Is There a Link? presented by Denny Morrison, PhD, chief clinical officer at Netsmart to hear best practices of health and human services leaders managing change within their organization. You’ll understand the potential ripple effect of changing technology, organizational culture and leadership, and how managing these changes can help you not only create better outcomes for your consumers, but also positively impact how your internal organization operates.
During this 90-minute executive web briefing, you’ll learn how to:
The funding environment for behavioral health is constantly changing. Funders are layering on more and more administrative requirements for providers and managing these scenarios can prove to be difficult. As providers are being forced to do more with less, Netsmart RCM is creating services that help providers focus on their core mission of providing quality clinical care. View this on demand webinar with presenter Matt Zabolotny, Vice President Revenue Cycle Practice, Netsmart to learn ways your organization can better manage authorizations and self-pay collections letters by utilizing new Netsmart services.
You’ll also learn about the benefits of services such as:
• A designated RCM team to manage authorizations
• Defined processes to ensure authorizations are tracked and followed up in a timely manner
• Consumer image and relationship improvement when collections is handled by a third party
• Reduction in staff time spent managing self-pay balance reminders
• Ability to help maintain provider’s systems for billing needs such as new contracts and service fees
A critical component to your revenue collection is ensuring you have a reliable electronic claims submission & eligibility verification tool. Given the complexity, this process can consume significant amounts of time and resources. Coupled with payer questions and claim rejections, it can take weeks, if not months, to clarify eligibility issues and revise denied claims for payment.
View this webinar to see how our clearinghouse solution, RevConnect™, can mitigate your most complicated revenue issues while simplifying these processes for you.
Presented by Elizabeth Said, Director of EDI Operations, Netsmart Technologies
Evidence-based practices are often mandated or suggested as part of value-based care models. It is widely believed that the use of specific evidence-based practices (EBPs) will drive providers to achieve better outcomes. Many of these EBP models are interdisciplinary – traversing across the entire human services continuum – which can make managing value-based payments complex.
Analytics can help.
Analytics support the rollout and measuring of EBPs across an organization and EBP effectiveness. Analytics can also provide insight into common characteristics of populations served. In this webinar, Joe Travers, Senior Associate, OPEN MINDS and Scott Green, GM/VP CareGuidance Solutions, Netsmart, present the fourth and final event in Netsmart’s Value-based Payment executive webinar series. This webinar will provide the strategies needed to track revenue, cost, and quality outcomes, along with practical tactics for monitoring process adherence and performance.
In this webinar, viewers will learn:
As the human services community continues to integrate behavioral, social and physical care in a collaborative way, does your organization have the right tools to proactively meet the challenges ahead?
We’re in the “me age.” But this age of the individual also means the age of the consumer, and health & human services communities are not immune to this shift. In the behavioral health field, the growing realization that services need to be more patient-centric and patient empowering is called the Recovery Movement.
Join us on September 29 at 2:00pm EST for this exclusive executive web briefing to hear Shawna McGuckin, Reaching Recovery Representative at the Mental Health Center of Denver offer insights into this movement and evidence-based practices for how behavioral health organizations can prepare staff and clients for this growing shift. Ms. McGuckin will use examples from Denver that are replicable at other organizations and give tools and strategies for moving your organization into the “me age.” In addition, AJ Peterson, General Manager of CareConnect and MyHealthPointe at Netsmart and Tricia Zerger, Solutions Consultant of Netsmart will outline how to develop and leverage technology to drive patient engagement within your own organization.
We know the benefits of empowering consumers to better manage their own wellness and recovery – but how can your organization guide them to fully participate in a comprehensive consumer engagement program? View this recorded webinar to hear from Melanie W. Sisson, PhD of Mental Health Center of Denver and AJ Peterson, General Manager, Netsmart, and learn about Mental Health Center of Denver’s experience and success with getting consumers on board and active in their own care.
They also discuss consumer engagement best practices for cultivating empowered users such as:
AJ Peterson, general manager and Tricia Zerger, CareGuidance strategist discuss how to utilize the myHealthPointe consumer portal to promote collaboration between the consumer and the provider, allowing the individual to be an active participant in their path to health and recovery.
Value-based care continues to shape services for individuals with behavioral health and substance use treatment needs. While the need to receive whole-person care is no different for a justice-involved individual, the organizational needs for county health and justice systems vary greatly from that of human services organizations.
View this on-demand webinar presented by our panel of experts:
This webinar will show you how your organization can develop a framework for integrating a value-based care model, ultimately reducing recidivism and improving individual outcomes. You’ll also hear about Johnson County’s experience in developing and implementing programs designed to effectively manage the behavioral health of their justice-involved population, as well as their experience participating in NACo’s Stepping Up initiative.
You’ll leave the webinar with steps you can take to implement value-based care and an understanding of how to:
As the healthcare system continues to shift from fee-for-service to value-based care, all care providers - acute and post-acute – are pushed to assume shared risk for the full episode of care. Experts from Netsmart and Remedy Partners will empower post-acute providers with strategies to strengthen their position as preferred partners to health systems.
You will learn:
This educational executive webinar explores evolving strategies being developed to manage high cost populations and cohorts that require ongoing monitoring and management. Population health management programs are being designed to capture data and quality metrics that can be used to track and improve outcomes to maximize incentive payments.
Learn how leading organizations are proactively creating population health programs that integrate with health systems, behavioral health providers, long-term care organizations and home-based providers to deliver coordinated care in the most cost effective location.
This webinar focuses on creating strong, enduring partnerships with the health systems in your community is essential to your success. In the near future, health systems will narrow their networks and only work with providers that can electronically share clinical and outcomes data – in fact in many areas this is happening today. What does this mean for you? It means you must create the processes and tools that allow you to electronically accept and manage referrals while you adopt a technology strategy to eliminate the exchange of paper clinical documentation.
This webinar focuses on ways to create a single connection point to securely exchange information with thousands of other providers. Learn how thousands of Netsmart clients are currently sharing millions of clinical records with other providers, health systems and regional HIEs to become the provider of choice in these new payment models.
Trends in post-acute care toward value-based payments, bundled payments and other shared-risk models show no signs of slowing. To adapt to these new payment models and remain viable, post-acute providers must begin focusing on how to collaborate more closely with healthcare systems to treat, heal and move patients to the most cost-effective setting for care in a timely manner.
In this webinar, we will explore technologies post-acute providers should consider leveraging to integrate into the acute care setting. Speakers Eva Bering and AJ Peterson will also discuss how to gain buy-in from referral partners to automate key phases of the referral process and improve transitions of care.
Finally, we will cover what post-acute providers and their partners should expect with regard to shared outcomes and ROI, as well as the competitive advantage offered by integration technology for the post-acute care and health systems. Whether your post-acute organization is currently taking on risk for your patient population or positioning to do so in the future, having greater visibility of patients across the continuum of care, will promote higher quality of care at a lower cost. Leveraging integrated technology solutions provides efficiencies throughout the journey of patient from pre-admission to post discharge.
There’s no doubt that the key to your organization’s success are the people on your team. In this webinar, speakers Sharon Brothers, Founder and President of the Institute for Professional Care Education, and our own Carol Reynolds, EVP of Client Experience, will discuss the vital elements of building your dream team, especially the steps that will help you attract the right people and reduce turnover.
Many home health patients have co-existing chronic behavioral health problems that go untreated. If not addressed, problems like anxiety and depression leave patients unable to self-manage diabetes, congestive heart failure, COPD and other serious medical conditions. Watch the webinar now to understand the statistics on the prevalence of psychiatric issues among the home-bound elderly and explain why the failure to identify or deal with these conditions affects compliance and outcomes. Join experts Katherine Vanderhorst and Amy Craven from C&V Senior Care Specialists, Inc. and our own Teresa Craig, as they discuss how recognizing and managing behavioral health diagnoses can have a positive outcome on your agency’s STAR ratings.
You will learn:
At Netsmart, we actively advocate on behalf of our clients and prospects to help shape the future of healthcare. We believe that you should know what policies and legislation could impact your organization and the individuals you serve.
Cynthia Morton, NASL executive vice president and Donna Doneski, NASL director of policy & membership, and our own Kevin Scalia, share their perspectives on the top challenges and opportunities for senior living and home care providers in 2018. Watch now for practical and valuable insights to help you prepare for the future, now.