These one-hour webinars were developed to educate you on the latest industry trends and practices, as well as our newest solutions and services. Watch them at your convenience! Collect the knowledge to help your organization work more efficiently while improving the care you deliver.
The first part of our EHR 101 series of webinars. This crash course in the fundamentals of EHR is designed for providers who are beginning their EHR journey or who are already in-progress but want to learn more. You’ll learn how to "talk the talk" of EHR and understand the often complex terminology and functionality options that can make or break your EHR evaluation process.
Dr. Denny Morrison, Chief Clinical Officer, is leading Netsmart’s clinical initiatives focusing on evidence-based practice, recovery and research-based care, coordinated care planning, and the integration of behavioral and primary care.
With nearly 40 years’ experience in the field of behavioral health, Dr. Morrison brings a clinical perspective to the development of EHR technology, which supports the Netsmart vision of "by clinicians for clinicians." This presentation will provide an overview of the role of measurement in clinical quality improvement efforts.
Four case studies will be presented that provide real world examples of measurement in Evidence Based Treatments, Practice Based Evidence, and Recovery Oriented Systems of Care. One case study will focus on "next generation" measurement and analytical tools using Predictive Modeling. Speaker: Denny Morrison, PhD
In our country’s Medicaid system, 5% of the population accounts for almost 80% of the cost. This isn’t news to the behavioral health and human services community that already provides care to this underserved segment of our country. But recent advances in data standards and electronic health record interoperability are finally enabling us to attack this problem. Provider organizations and their technology partners – together – are working to develop systems and clinical processes that will improve outcomes while reducing costs in a collaborative, whole-person care environment. Join Dan Mistak, General Counsel, Community Oriented Correctional Health Services, and Kevin Scalia, EVP Corporate Development at Netsmart, on Friday, 7/15 at 12PM ET for the first exciting event in Netsmart’s Value-Based Payment Executive Webinar Series.
At this event, attendees will: Understand how value-based payment models evolved and where they’re heading – enabling you to make better strategic decisions Take a deeper look at Certified Community Behavioral Health Clinics (CCBHCs) in the context of the various care models emerging across the country Secure your organization’s ongoing success by defining your strategic direction for the future The behavioral health and human services community is being pushed to integrate behavioral, social, and physical care in a collaborative way, and your organization plays a critical role. Are you ready to take part?
Value-based payment models represent one of the largest fundamental shifts in our healthcare system’s history. The struggle for today’s behavioral health and human services providers is that in order to meaningfully participate, you must bear some of the financial risk. This means you need a strategy to measure and improve outcomes while adapting your processes to increasingly complex reporting demands.
Join Steven Rosenberg, President at COCHS, Dan Mistak of COCHS, and Carol Reynolds, EVP Client Experience at Netsmart, on Monday, August 1st at 2PM ET / 1 PM CT for the second exciting event in Netsmart’s Value-Based Payment Executive Webinar Series.
At this event, attendees will:
The behavioral health and human services community is being pushed to integrate behavioral, social, and physical care in a collaborative way, and your organization plays a critical role. Are you ready to take part?
Whole-person care requires partnerships and treatment models that support physical and behavioral health, as well as the social services an individual may need to achieve wellness and recovery. In a Value-based Payment model, interoperability is a key component which requires organizations to establish policies that support information exchange, including compliance with confidentiality and privacy standards, as well as intuitive and seamless connections across multiple organizations. By making data accessible, organizations not only meet these requirements, but also gain valuable insights to drive clinical decision making which can improve outcomes for the individual.
View this webinar to hear Matthew Chamberlain, Senior Associate, OPEN MINDS, and AJ Peterson, Vice President/General Manager, CareConnect and myHealthPointe, Netsmart, in the third event in Netsmart’s Value-based Payment executive webinar series.
In this webinar, attendees will learn:
Value-based Care models, such as the Certified Community Behavioral Health Clinic (CCBHC) program, are driving the human services community to integrate behavioral, social, and physical care in a collaborative way. Are you ready to take part?
The emerging requirements of accountable care place a heavy demand on the human services community. To ensure success in our evolving healthcare landscape, today’s provider organizations must connect to other providers and health information exchanges across the continuum of care to meaningfully share client data, coordinate the best possible care plan and ultimately achieve better client outcomes. Hear how one provider successfully connected to an HIE and is already exchanging client information to provide improved care. You’ll also see a demonstration of this health information exchange in action.
The research is clear: care coordination and information exchange are imperatives for improving consumer outcomes and reducing healthcare costs. The challenge, however, is establishing a common network to connect providers across the continuum of care in usable and cost-effective ways. Hear first-hand from industry leaders about the latest solutions for connectivity and care management that are improving quality and cutting costs for today’s providers – no matter which EHR applications they use.
Did you know that in order to participate in health homes, your EHR system must be able to:
Your EHR will also need to facilitate cross-organizational care coordination planning. Healthcare providers are under intense pressure to increase quality of care, enhance consumer safety and improve consumer outcomes, all while lowering healthcare costs.
Finding new solutions to facilitate healthcare reform initiatives is key and health homes will become a strategic component as we move forward into an era of accountable care. Join us, August 1st, to learn how you can prepare to participate in local health homes and hear two case studies on initiatives in progress today. Presented by: Larry Seltzer Director of Architecture & Solution Strategy Netsmart
With the introduction of the Certified Community Behavioral Health Clinics (CCBHC) model of care, many organizations are working towards certification, while others are left wondering what their role will be in this new model. Whether or not your state is one of the 24 states who received planning grants, the creation of the CCBHC grant program is expected to be a pivotal movement in the health and human services industry. It will affect everything from organizational structure to payment models and service delivery.
Watch this on-demand webinar with Brent McGinty, President & CEO, Missouri Coalition for Community Behavioral Healthcare and Kevin Scalia, Executive Vice President, Corporate Development, to learn about CCBHCs including what they mean for the industry, your state and more specifically, your organization.
Brent McGinty will share valuable insight into his work spearheading the state of Missouri’s CCBHC program, including the steps Missouri is taking to prepare for the October grant deadline. Kevin Scalia has worked closely with industry leaders to ensure organizational readiness for several key behavioral health initiatives, including CCBHCs, and will speak to the impact of CCBHCs and best practices for managing your organization through dramatic health care shifts.
You’ll leave this webinar with an understanding of:
New care coordination payment and service delivery models continue to emerge, such as Certified Community Behavioral Health Centers (CCBHCs), which require care coordination with child welfare and therapeutic foster care agencies. Many of these emerging models, as well as regulatory changes, have common elements at their foundation, namely care coordination, home and community-based settings, and evidence-based treatment to improve outcomes and quality at a lower cost. The notice of proposed rulemaking to replace Statewide Automated Child Welfare Information System (SACWIS) regulations with Comprehensive Child Welfare Information System (CCWIS) regulations mandates electronic data exchange with contract providers and other systems. To remain successful and sustainable, organizations need to address how to incorporate the foundational elements into their operations and to leverage technology to stay ahead of the curve. View this presentation to hear Justin Horton, Electronic Health Record Director at Cornerstones of Care and Fran Loshin-Turso, Senior Vice President, Child & Family Services at Netsmart present, “Blurred Lines: The Converging Worlds of Child Welfare, Behavioral Health and Physical Health,” to learn how to face the change. During this 90-minute executive web briefing, attendees: Understood common elements of emerging models of care Learned how Cornerstones of Care is staying ahead of the curve Gained insights into the requirements to consider for your organization’s long-term plans
Certified Community Behavioral Health Clinics (CCBHCs). Evidence-based practices. Value-based payment models. Quality measures and reporting. Over the past few months, the CCBHC concept has begun to take shape – and it’s time for provider organizations interested in becoming a CCBHC to take action. Organizations must review and be prepared to meet the criteria set by the Substance Abuse and Mental Health Administration (SAMHSA), which fall into six key topic areas: staffing mix; service access and availability; coordination of services; scope of services; quality improvement and reporting; and organizational, authority, governance, and accreditation. Hear Monica E. Oss, Chief Executive Officer at OPEN MINDS and Kevin Scalia, Executive Vice President of Corporate Development at Netsmart present, “Finding The Opportunities In Certified Community Behavioral Health Clinics (CCBHCs).” This event gave attendees a deep dive into each of the basic tenets of the CCBHC program and the impact of using value-based payment models. Along with this deep dive, attendees learned how to identify the opportunities for your organization in the CCBHC program and strategies to prepare for certification. During this 90-minute executive web briefing, attendees: -Understood the CCBHC program — and where it fits in an era of value-based payment models -Gained knowledge of the criteria and requirements for becoming a CCBHC — and how best to prepare -Learned how to leverage the opportunities within the CCBHC program to help position their organization for future success
The most common concern of county jails is addressing the mental health needs of individuals in their custody, according to a 2015 NACo survey. Counties are seeking strategies to reduce the number of people with mental illnesses in jail & address challenges in coordinating mental health treatment for this population. More than 60% of people in jail also have chronic co-occurring medical conditions, such as high blood pressure, asthma or heart disease, & they often enter jail with these illnesses untreated.
County jails have a constitutional responsibility to provide people in their custody with adequate healthcare. But the cost to treat people with these illnesses in jails is significant, & counties cannot bill insurance providers or Medicaid for health care services provided in a jail facility.
How can this significant problem be managed? How can counties divert individuals to treatment versus jail? How can counties improve the health of persons while incarcerated, but also post-incarceration as they return to the community?
In this webinar presented by NACo and its partners at Netsmart and Community Oriented Correctional Health Services (COCHS), Kevin Scalia, Executive Vice President, Netsmart and Dan Mistak, J.D., MA, MS, Director of Strategy, COCHS will present “whole-person” care: how counties can coordinate care between jails, hospitals, physical health clinics, and community behavioral health provider organizations to reduce the number of people going to jails, provide better health care, connect people in jails to treatment and reduce costs.
Hear Scott Olson, IT Director from Rebekah Children’s Services share how this multi-service behavioral health and child services organization leveraged EHR best practices to:
Selecting an electronic health record (EHR) is a massive capital expenditure, so you need to have all the facts before making a choice. One of the most confusing parts of the evaluation process is wading through the claims of different vendors, especially when it comes to implementation. Many vendors make claims about cost and timeframes.
In reality, establishing a partnership with a vendor you can trust is the most important consideration. Implementation should not be looked at as the end-goal, but rather the beginning of a long-term relationship. Establishing the right EHR and a solid implementation methodology as the foundation is a critical starting point that will allow you to continue on a successful path as the healthcare industry moves toward accountable care.
View this webinar and get educated on the right questions to ask and things to look for when considering EHR vendors and implementation processes. Here are a few of the critical areas we will cover:
Presented by: Jason Douthit, Director of Implementation Netsmart
Person-centric medication management goes beyond the five “rights” of medication management – the right patient, the right drug, the right dose, the right route, and the right time – to support comprehensive medication management that spans the continuum of care. With the convergence of physical and behavioral health care, processes that support proper transitions of care between inpatient and outpatient settings truly manage the client to recovery.
Join us for “Medication Management in Behavioral Health – from Treatment to Recovery” on November 16th at 1pm ET / 12pm CT to learn more about this holistic approach.
You’ll also learn how person-centric medication management:
While person-centric medication management may introduce more complexity for the provider, your organization can prepare for these changes and move toward recovery-focused medication practices.
Programs and services that take into account the full 360-view of individuals with intellectual and developmental disabilities require a specific set of tools – ones created with this community in mind. myEvolv is a fully web-based, ONC-certified electronic health record (EHR) designed specifically for organizations who provide services for individuals with intellectual and developmental disabilities.
In this on-demand webinar, Technology Enabled Person-centered Planning, Dean Corbin, Software Implementation Specialist, Racker Centers, Andrew Mersman, MS, NCC, LPC-MHSP, Senior Director, myEvolv, Netsmart and Audrey Terry, Product Strategist, Netsmart discuss how myEvolv supports person-centered care.
You’ll also learn about the features and functionality that matter most to organizations supporting the intellectual and developmental disabilities community, such as:
Join Netsmart’s Andrew Mersman, senior director, and Gary Beckham, solutions strategist, for insights into how child and Family services agencies can benefit from digital tools that ease the burden of paperwork, support foster families and simplify reimbursement.
Professionals from Necco, a multi-state CFS agency, will join the discussion on how myEvolv from Netsmart can help agencies manage complicated reporting and credential requirements. They will also explore how the new Resource Family Portal can simplify communications with foster families.
myEvolv centralizes and streamlines your client and organizational record keeping. This full-featured, flexible solution allows your organization to track, monitor and report on virtually any type of data – especially useful in managing difficult funder and credentialing requirements. In addition, myEvolv’s standard interface allows you to customize the software to suit your organization, ensuring you have forms and work flows that fit your day-to-day business needs.
A tool that is specific to child and family services and myEvolv is the new ‘Foster Family Portal’. This tool provides a snapshot of the children places into foster homes. With the Foster Family Portal, foster families can access protected information on file such as medical, clinical and case data. In addition, families can use the portal to enter other health-related data, such as behavioral progress reports and more routine information such as clothing inventories. The portal also provides helpful alerts to foster families about pending safety inspections, reference checks and home studies.
To get an inside look into myEvolv and the Resource Family Portal, join Andrew Mersman, Senior Director of myEvolv, Netsmart, and Gary Beckham, Solutions Strategist, Netsmart, along with NECCO for this informative webinar.
Does your organization struggle with extensive claim denials? Are you confident about preparing for and passing compliance audits? Listen to NHS, one of the largest multi-service systems in the country, as they outline how they conquered the challenges of compliance in an evolving healthcare landscape while leveraging cutting-edge technology to eliminate claim denials and ace their Medicaid / MCO audits.
The funding environment for behavioral health is constantly changing. Funders are layering on more and more administrative requirements for providers and managing these scenarios can prove to be difficult. As providers are being forced to do more with less, Netsmart RCM is creating services that help providers focus on their core mission of providing quality clinical care. View this on demand webinar with presenter Matt Zabolotny, Vice President Revenue Cycle Practice, Netsmart to learn ways your organization can better manage authorizations and self-pay collections letters by utilizing new Netsmart services.
You’ll also learn about the benefits of services such as:
• A designated RCM team to manage authorizations
• Defined processes to ensure authorizations are tracked and followed up in a timely manner
• Consumer image and relationship improvement when collections is handled by a third party
• Reduction in staff time spent managing self-pay balance reminders
• Ability to help maintain provider’s systems for billing needs such as new contracts and service fees
A critical component to your revenue collection is ensuring you have a reliable electronic claims submission & eligibility verification tool. Given the complexity, this process can consume significant amounts of time and resources. Coupled with payer questions and claim rejections, it can take weeks, if not months, to clarify eligibility issues and revise denied claims for payment.
View this webinar to see how our clearinghouse solution, RevConnect™, can mitigate your most complicated revenue issues while simplifying these processes for you.
Presented by Elizabeth Said, Director of EDI Operations, Netsmart Technologies
The State of Ohio is moving toward significant changes in funding structures that will impact all providers. If your organization serves consumers in the Medicaid population, you will undoubtedly be affected by these changes. As similar changes have rolled out in other states, providers have experienced revenue loss, decreased cash, and regulatory problems.
Here are a few of the changes we will cover in this webinar:
Learn how Netsmart's Revenue Cycle Management service and RevConnect clearinghouse can help you readily navigate these changes and lessen any financial impact to your organization.
Presented by: Matt Zabolotny, VP/GM, Revenue Cycle Practice, Netsmart Technologies
Comparing your performance to past performance and against other organizations can help you identify actionable improvement plans. That’s why it’s important to make sure the data you’re using to drive your decision making is specific to organizations who serve the Intellectual and Developmental Disabilities community.
Watch this on-demand webinar with Netsmart and Dr. Kathee Jordan, SVP & Tami Minck, Director of Compliance and Quality Assurance from Seven Hills Foundation to learn how Seven Hills Foundation has used their I/DD benchmarking efforts to make data-driven decisions.
You'll learn about Netsmart’s I/DD benchmarking survey, including examples of survey questions as well as the report. You’ll also learn how you can evaluate performance or outcomes through comparisons of I/DD specific metrics such as:
All of the above can be categorized by levels of care (from total/24-hr supports to infrequent supports) so you can be sure you’re making the most accurate comparisons.
Evidence-based practices are often mandated or suggested as part of value-based care models. It is widely believed that the use of specific evidence-based practices (EBPs) will drive providers to achieve better outcomes. Many of these EBP models are interdisciplinary – traversing across the entire human services continuum – which can make managing value-based payments complex.
Analytics can help.
Analytics support the rollout and measuring of EBPs across an organization and EBP effectiveness. Analytics can also provide insight into common characteristics of populations served. In this webinar, Joe Travers, Senior Associate, OPEN MINDS and Scott Green, GM/VP CareGuidance Solutions, Netsmart, present the fourth and final event in Netsmart’s Value-based Payment executive webinar series. This webinar will provide the strategies needed to track revenue, cost, and quality outcomes, along with practical tactics for monitoring process adherence and performance.
In this webinar, viewers will learn:
As the human services community continues to integrate behavioral, social and physical care in a collaborative way, does your organization have the right tools to proactively meet the challenges ahead?
We’re in the “me age.” But this age of the individual also means the age of the consumer, and health & human services communities are not immune to this shift. In the behavioral health field, the growing realization that services need to be more patient-centric and patient empowering is called the Recovery Movement.
Join us on September 29 at 2:00pm EST for this exclusive executive web briefing to hear Shawna McGuckin, Reaching Recovery Representative at the Mental Health Center of Denver offer insights into this movement and evidence-based practices for how behavioral health organizations can prepare staff and clients for this growing shift. Ms. McGuckin will use examples from Denver that are replicable at other organizations and give tools and strategies for moving your organization into the “me age.” In addition, AJ Peterson, General Manager of CareConnect and MyHealthPointe at Netsmart and Tricia Zerger, Solutions Consultant of Netsmart will outline how to develop and leverage technology to drive patient engagement within your own organization.
We know the benefits of empowering consumers to better manage their own wellness and recovery – but how can your organization guide them to fully participate in a comprehensive consumer engagement program? View this recorded webinar to hear from Melanie W. Sisson, PhD of Mental Health Center of Denver and AJ Peterson, General Manager, Netsmart, and learn about Mental Health Center of Denver’s experience and success with getting consumers on board and active in their own care.
They also discuss consumer engagement best practices for cultivating empowered users such as:
AJ Peterson, general manager and Tricia Zerger, CareGuidance strategist discuss how to utilize the myHealthPointe consumer portal to promote collaboration between the consumer and the provider, allowing the individual to be an active participant in their path to health and recovery.
EHR technology allows public health systems to enhance quality of care, advance patient safety, increase customer satisfaction and reduce costs. This helps local health departments advance key public health goals, including surveillance, prevention and interoperability with health care organizations such as providers, labs, pharmacies and HIEs. This webinar will explain the necessity of implementing an specialized public health EHR, review selection criteria for public health agencies, and the criteria necessary for local health departments to qualify for Meaningful Use incentives