General FAQ


CONNECTIONS is the annual meeting that brings together Netsmart users, subject matter experts and Netsmart associates for in-depth educational sessions and engaging networking opportunities. CONNECTIONS21 will be held virtually over three days. Each day will consist of a half day of content, combined with interactions tailored to your interests.

What do conference registration fees cover?

All attendees will have live and on-demand access to over 70 educational sessions for 60 days. Attendees registered for the Interact level will also have the opportunity to engage with providers in their field and Netsmart associates during various networking opportunities, hosted live from June 7-9.

What if I miss a session?

Most sessions will be recorded and made available for all attendees to watch on-demand for 60 days following the conference. Our Keynote sessions will only be offered during their scheduled time.

Whom do I contact if I’m interested in sponsoring at CONNECTIONS?

Contact if you are interested in sponsoring the virtual event.

What is the hashtag for CONN21?

#CONN21 – tweet us or tag us on Facebook, Instagram or Snapchat; We want to hear from you!

I am not a current Netsmart user, but I am interested in learning more about your offerings. Can I still register for CONNECTIONS?

If you are a prospective client, please reach out to for more information regarding potential access to CONNECTIONS.

Whom do I contact if I have other questions about CONNECTIONS?

Please contact with any other CONNECTIONS related questions.

How do I access the virtual event platform?

All registrants will receive instructions regarding virtual event access 2 weeks prior to CONN21