What is CONNECTIONS?
CONNECTIONS is the Netsmart annual user group meeting that brings together our clients, subject matter experts and vendor partners together for an event full of learning, networking and more! Read below for more details on this can’t-miss event! CONNECTIONS is three and a half days, from Sunday evening to Wednesday afternoon. CONNECTIONS features a Solutionarium experience, which is an interactive showcase that gives attendees an opportunity to play with our solutions, talk with Netsmart subject matter experts and get an advanced look at what new solutions and features we’re rolling out.
Where is CONNECTIONS2023?
Gaylord National Resort & Convention Center
201 Waterfront Street, National Harbor, Maryland 20745
(301) 965-4000
The entire meeting will take place at the Gaylord National. Information on room rates and hotel reservations can be found on the Accommodations page of this website.
The attire for all CONNECTIONS events is business casual, including the Welcome Reception on Sunday evening. The Tuesday evening event is much more casual. Details on the Tuesday evening event will be released over the winter so you can plan your attire accordingly for that evening.
| Sunday, May 7 | Monday, May 8 | Tuesday, May 9 | Wednesday, May 10 |
| Coffee and Tea | Coffee and Tea | Coffee and Tea | |
| Lunch* | Lunch | Lunch | Lunch |
| Hors d'oeuvres at the Welcome Reception |
Dinner | Dinner |
* If you are attending a pre-conference training on Sunday (additional fee), lunch is included.
Coffee and tea will be provided on Monday, Tuesday and Wednesday mornings. Feel free to visit the Potomac District Café & Marketplace for a wide range of breakfast options.
Lunch on Monday and Tuesday will be hot lunch offerings. On Wednesday, we will offer a boxed lunch.
Contact events@ntst.com if you are interested in sponsoring the event.
Payments: Full payment must be received in advance of the conference. Registrants will not be granted access to the event until full payment has been received.
Refunds: A 100% refund will be processed for all cancellations received by 3/31/2023, a 50% refund will be processed for all cancellations received by 4/28/2023, and a 25% refund will be processed for all cancellations received by 5/7/2023. All no-shows and cancellations received after 5/7/2023 will not be refunded. Substitution of registrations may be made at any time up to the event start date, please contact events@ntst.com to make a substitution. Cancellations must be received in writing or through the link provided in your confirmation email.
Yes! The #CONN23 mobile app will be available 2 – 3 weeks prior to the start of the event. Registered attendees will receive an email to sign-up for the app.
#CONN23 – connect with us on Twitter, Instagram or LinkedIn; we want to hear from you!
Payment can be made by credit card or check. Checks should be made payable to Netsmart with CONNECTIONS as the payment reference and should be mailed to:
Netsmart
Attn: Thomas Nichols
11100 Nall Avenue
Overland Park, KS 66211
We recommend you bring a refillable water bottle; drinking stations will be provided throughout conference space to fill your water bottle. We will not have bottled water available.
Coffee and tea will be available in the mornings and during dedicated breaks in the Solutionarium. If you’d like a cup of coffee at any other time of the day, you can visit the Potomac District Café & Marketplace located on the Atrium level of the Gaylord National.
Soda will not be provided by Netsmart. Soda can be purchased in the Potomac District Café & Marketplace.
Yes! You may bring your guest to any of the social events for an additional fee; please see the following for more information:
Welcome Reception $100
Monday Evening Dinner $100
Tuesday Evening Event $150
Guest Meal Package* $200
*Includes all conference lunches
Please contact events@ntst.com with any other CONNECTIONS-related questions.