December 08, 2020

Netsmart Partners with Thriving Mind South Florida to Enable Whole-Person Care Coordination

Netsmart Media Contact:
Vince Koehler


OVERLAND PARK, Kan., Dec. 08, 2020 Thriving Mind South Florida selected Netsmart CareManager™ as the population health platform to improve payer and provider data sharing. The platform will also help facilitate efficient whole-person care coordination through behavioral health services, outcomes-based programs and incarceration prevention in Miami-Dade and Monroe Counties.

Thriving Mind is supported by the Florida Department of Children and Families and other public and private sources. The network is one of seven safety net organizations in the state and serves more than 50,000 individuals. Thriving Mind oversees a variety of mental health and substance use disorder services to children and adults including crisis intervention, detoxication treatment, residential services, outpatient care, recovery support and prevention services.

Thriving Mind offers system-level care coordination to develop an effective treatment plan for high-need, high-utilizers of crisis services and other vulnerable individuals in an effort to prevent re-admission. To improve outcomes for individuals, the system identifies individuals who frequently utilize the healthcare system for a variety of services, forms a team to ensure appropriate treatment, tracks the individual’s progress across services and collects data to measure success. Data sharing by payer and provider from electronic health records (EHRs), hospitals and other sources, such as the Miami 211, can be integrated into the Netsmart CareManager platform for seamless support of individuals.

“Over the years, we have seen a reduction in 30-day readmission rates to crisis stabilization units and detox services in individuals who receive our care coordination,” said Thriving Mind President and CEO John W. Newcomer, M.D. “Together we can build a framework to establish quality programs and measure the success of outcomes-based care coordination.”

Thriving Mind’s most recent initiative, the Miami Center for Mental Health and Recovery, is set to open in late 2021. The 208-bed center will serve individuals with mental health and substance use disorders who can safely be diverted from the criminal justice system.

“Thriving Mind shares our vision of coordinating care by leveraging technology to make an impact on the communities they serve,” said Netsmart CEO Mike Valentine. “Supporting this work with Netsmart CareManager population health management platform and data sharing capabilities will only enhance their success and help them articulate the value these collaborations bring through data measurements.”



About Thriving Mind South Florida

Thriving Mind South Florida is a nonprofit organization charged by the Florida Department of Children and Families with ensuring that uninsured families and individuals affected by mental illness and substance use disorders in Miami-Dade and Monroe Counties can readily access innovative, effective and compassionate services that lead to health and recovery.  With an almost 20-year history of supporting innovative, cost-effective, consumer-focused programs serving South Florida, Thriving Mind is committed to a leadership role in ensuring individuals with serious mental illnesses and substance use disorders receive the highest levels of evidence-based treatment when and where it is needed.  For additional information and the latest news, visit


About Netsmart

Netsmart, a leading provider of Software-as-a-Service technology and services solutions, designs, builds and delivers electronic health records (EHRs), health information exchanges (HIEs), analytics and telehealth solutions and services that are powerful, intuitive and easy-to-use. Our platform provides accurate, up-to-date information that is easily accessible to care team members in human services, home care and hospice, and senior living markets. We make the complex simple and personalized so our clients can concentrate on what they do best: provide services and treatment that support whole-person care.

By leveraging the powerful Netsmart network, care providers can seamlessly and securely integrate information across communities, collaborate on the most effective treatments and improve outcomes for those in their care. Our streamlined systems and personalized workflows put relevant information at the fingertips of users when and where they need it.

For more than 50 years, Netsmart has been committed to providing a common platform to integrate care. SIMPLE. PERSONAL. POWERFUL.

Our more than 2,300 associates work hand-in-hand with our 675,000+ users at our clients across the U.S. to develop and deploy technology that automates and coordinates everything from clinical to financial to administrative.

Learn more about how Netsmart is changing the face of healthcare today. Visit, call 1-800-472-5509, follow us on our CareThreads Blog, LinkedIn and Twitter, like us on Facebook or visit us on YouTube.


Netsmart is pleased to support the EveryDayMatters® Foundation, which was established for behavioral health, care at home, senior living and social services organizations to learn from each other and share their causes and stories.