Often times the best way to learn and grow is sharing and comparing. In hopes of fostering education and communal growth, public health agencies from across the country gathered at the Netsmart headquarters in Overland Park, KS, to discuss ways technology can improve quality of care and enhance the services these organizations provide.
Ten agencies attended the third-annual summit, which is open to all Netsmart public health clients at no cost. Through classroom style and hands-on training sessions, clients were able to not only learn best practices but experience these practices firsthand and learn from their peers.
“This is my favorite conference every year,” Diedre Reed of Lenawee County said. “We get the information we need in a hands-on, non-salesy way. Then we can take the information back to our own organizations and apply it to make us more efficient and helpful. I love talking with others in this community to share best practices and learn how we can better serve our clients.”
Executive Vice President of Client Experience Carol Reynolds gave an opening presentation on Netsmart culture of innovation. The remainder of the summit included training on the new version of the Netsmart public health electronic health record (EHR) platform as well as a tour of the state-of-the-art data center.
“Public Health leaders are a key player in the world of healthcare, so this summit allows not only discussion among organizations, but the opportunity for us to hear their experiences and challenges so that we can create tailored solutions specific to their workflows,” Netsmart General Manger of Public Health Chris Jackson said. “Getting everyone together in one room to have an open discussion benefits not only the clients but the entire community.”