Sunday, November 12 | EHR Solutions and Operations

Why You Need to Upgrade Your Behavioral Health EHR Solution

By Netsmart

If you’re still dealing with paper records or trying to wrangle together a hybrid mixture of disparate systems, you need to consider upgrading to a fully integrated EHR solution. The cost of upgrading is offset by increased productivity, better revenue cycle management, and more importantly, improved client care.

Here are the top 3 reasons why you shouldn’t put off upgrading any longer.

All systems should “talk.”

Does this describe your current situation:

Your billing system doesn’t talk to your client care records, making it time-consuming and error-prone to submit claims for reimbursement. Or you don’t have a scheduling and documentation system that can help you proactively and consistently manage your client’s treatment.

A fully integrated system has all you need on one comprehensive platform. Billing, scheduling, intake, progress notes, treatment information, e-prescribing, and more —it all comes together in a single system to let you easily manage every aspect of client and administrative functions together. No longer is information sequestered in separate silos that aren’t accessible to everyone.

Take advantage of cutting-edge technology.

There’s a reason why technology is so important in today’s business environment. It creates new and improved processes that lead to real-time efficiencies in almost all aspects of clinical and administrative tasks.

An excellent case in point is voice transcription capabilities. Busy clinicians trying to communicate with their clients during office visits while typing notes into a system can create distractions and frustration. Cutting-edge technology allows clinicians to dictate their notes into a system and have it transcribed into text that’s readily available at a moment’s notice.

Streamline upgrades and new features.

If you’re using a hodgepodge of systems to track your administrative, billing and clinical processes, you understand the difficulty in working with multiple vendors when it’s time to add new features or push an upgrade.

Imagine the convenience of a single system that handles your workflows on both the clinical and practice management side of the house. The vendor pushes upgrades and new features through on their end, eliminating downtime and lost productivity on your end.

Now imagine dealing with one vendor who provides timely responses and resolution to support your practice. This is perhaps the most important reason why it’s time to upgrade your EHR solution.

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