Management Solutions

Gain insight into the information needed to meet organizational goals and ensure success.

Gathering, evaluating and using information effectively is more critical than ever as organizations face tight budgets and reduced funding. Timely information access and analysis applies to various settings, including board accountability, compliance and accreditation processes and funding opportunities. With the trend toward service integration and “no wrong door” access, the ability to make data available at any point in the process is critical. Add to that the need to juggle scarce internal resources while providing high quality care and services, and it’s no wonder executive directors, clinical directors, financial officers and other managers feel the pressure from a variety of challenges.

Netsmart Technologies’ full range of Management Solutions—Compliance, IT Management, Learning Management, Performance Management and Claims Analysis provides executives in human services provider and payer organizations with the resources and information needed to meet organizational goals and assure future success.

Benefits

  • Leverages data for strategic decisions
  • Monitors key performance indicators
  • Meets ongoing compliance requirements
  • Consolidates data from multiple sources
  • Establishes cost predictability for IT investments

Compliance
Netsmart Technologies’ Compliance solutions address HIPAA security issues by approaching them from both technical and policy-based perspectives. The HIPAA Security Assessment is performed by expert consultants from Netsmart Technologies knowledgeable about the security-related Administrative Simplification Legislation components of HIPAA. The comprehensive process includes a detailed assessment of an organization’s current environment and identification of gaps between an organization’s compliance status and HIPAA Security standards. The organization receives actionable recommendations that help assure it achieves HIPAA compliance.

As the industry moves towards a paperless environment, it is important that organizations adopt contingency plans for recovering electronic data in the event of a catastrophe. The Netsmart Technologies Compliance Solution includes several contingency planning and disaster recovery options to ensure that data is protected and that mission-critical systems remain accessible and operational in the event of a failure.

Information Technology (IT) Management
Information Technology (IT) Management involves hardware, software and services, but a strong IT strategy and infrastructure combines these elements with a focus on how an organization can best meet its goals. Increasingly, the IT department is the hub of the organization and is expected to accomplish a variety of tasks with limited resources. How you manage the IT infrastructure can make the difference in ensuring your success and in making sure IT stays aligned with organizational goals. With this in mind, Netsmart Technologies offers IT management services tailored to an organization’s unique business and technology requirements.

As demands on your IT staff increase, Netsmart Technologies can augment their efforts with qualified resources to assist in the daily management of an entire Netsmart Technologies solution, or with discrete systems management and maintenance functions. Netsmart Technologies IT Outsourcing Services help agencies reduce costs, focus on strategic IT initiatives and increase the performance of their systems. The IT Outsourcing service is primarily for agencies that wish to completely outsource their IT operations, including application and infrastructure monitoring and management, application and infrastructure administration and 24x7 operations support. In addition, Netsmart’s practice management and clinical solutions are available to clients in licensed software, hosted or Application Service Provider (ASP) environments.

Learning Management
Netsmart Technologies provides the leading Web-based learning management center, Netsmart University, powered by Continued Learning. Netsmart University enables health and human service organizations to manage workforce training competencies, produce and deliver online training, and manage classroom training. As part of Netsmart University, classes can be taken at Netsmart’s Dublin, Ohio training facility, or hundreds of courses can be taken online with topics including behavioral healthcare, safety, compliance, technology and soft skills. In addition, organizations can create their own customized Corporate Learning Center. Here healthcare organizations can effectively create, manage, and track their own training with a customizable learning management system (LMS). They can also facilitate continued education, certification and development initiatives.

Performance Management
The Netsmart Technologies Performance Management Solution includes the services and technology that translates key factual data from the agency’s system into an easy to understand format for users to analyze important performance indicators. The business performance management analysis is available to assist executives in understanding the value of performance management and identifying the key metrics and statistics for decision making. The Performance Management solution can also deliver actionable intelligence to the desktop by leveraging the necessary data from multiple sources and bringing it into a single data warehouse. Executives and staff have the ability to examine combined financial, clinical and HR data to determine how the organization is performing.

Claims Analysis
The Claims Analysis solution for payer organizations is an extension of the existing investment organizations have made in Netsmart Technologies. Claims analysis makes it easier for agencies to navigate the transactional data within provider data from eligibility sources, track utilization of each level of care by member or provider, adjudicate claims, and process claims for payment.

By providing an alternative solution for analyzing and reporting, the Claims Analysis solution allows organizations to produce reports more quickly, accurately and consistently. It includes more than 65 reports designed to improve your management processes, better communicate with your providers and reduce overall costs.

   
 
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