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Behavioral/Mental Health
Millions of Americans, of all ages, seek behavioral health and mental health treatment every year. However, access to care is becoming an increasing challenge for many. Caregivers, hospitals and behavioral healthcare programs are working at maximum capacity, while the cost of care continues to rise and payments fail to keep up. In addition, many agencies are implementing services integration at the program, department and agency levels, often called “no wrong door” or “front door” programs. These programs improve the quality of services that they deliver to their clients, while reducing duplicative services and allowing agencies to redeploy staff more effectively. As a result, depression treatment and other behavioral health services are conducted in a more timely manner.
There is also a large movement to utilize technology that automates the prescribing of drugs. Online prescribing, or e-Prescribing, helps control costs, reduces the amount of medication errors and improves the tracking of drugs that are prescribed.
Never has there been a more important time to implement operational efficiencies within your organization, including understanding how investment in a technology infrastructure can have a dramatic and positive impact on the quality of care, productivity and cost.
Netsmart offers a full range of solutions to serve all sizes of providers to help address key areas of concern, including the most comprehensive practice management system, Avatar PM, and the Davies Award winning clinical solution, Avatar CWS for states, counties and community mental health centers. Avatar CWS is a complete Electronic Health Record (EHR) and can provide key functionality to enable a completely paperless office, such as Avatar Document Imaging and Archiving. Netsmart also offers a full practice management solution, Therapist Helper, for private practice and small group behavioral health providers.Concerns include:
- Reduction of budgets and staffing
- Constantly changing and increasing reporting requirements
- Automation of key clinical processes
- Efficiency of patient billing
- Effective treatment plan development
- Compliance with emerging electronic health record requirements
- Demand for data aggregation
- Desire for flexible next-generation financial, clinical and management systems
- Interest in applications that are tailored and easily maintained
- Desire for data analysis and benchmarking
- Interest in a path to the future, as technology changes
MobileConnect, an optional module to Avatar and CMHC/MIS, offers staff access to important decision-support tools away from the office. Electronic health records are accessed and managed at the point of service, providing the worker with vital information and eliminating the need to re-enter service records and related data upon their return to the office. Recording events at the time of their occurrence improves data accuracy, saves time and allows the work to focus on the person needing care, instead of the paperwork.
Netsmart’s comprehensive Avatar software suite can also be delivered as an On Demand Software, for organizations that want to eliminate the need to maintain servers locally and reduce upfront costs.
In addition to core financial and clinical systems, Netsmart offers other solutions to help you effectively manage your business. Avatar Executive Reporting System (ERS) is a powerful data warehouse environment and reporting infrastructure that helps resolve daily reporting requirements, while optimizing the Avatar system to convert data into actionable information and identify areas of improvement. Avatar e-Prescribing is an on demand, innovative electronic prescribing service built for behavioral health enabling physicians and practitioners to send prescriptions and refills to pharmacies in seconds. Netsmart University offers a wide range of courses either online or at the Netsmart Technologies offices along with personalized Web portals, or corporate learning centers to support accreditation efforts, gain staff CEUs and assist in training new employees.
Netsmart also offers a range of solutions for payers, or managed services organizations. Avatar MSO is a complete solution for managed service organization and combined provider/payers. Netsmart also offers Avatar MSO as a turnkey solution or as an ASP solution, and has a special managed services ASP offering called CareNet. CareNet is specifically designed for substance abuse organizations.
To solve the sometimes overwhelming duplicate record problem, Netsmart 's solutions include a range of Mass Deduplication services and shrink-wrapped products to meet the challenge of removing duplicates from public health data.
With nearly 30 years of experience in behavioral healthcare software and mental health software, Netsmart has a deep understanding of the issues that behavioral health and mental health organizations face.
Contact us today for a no-obligation discussion about your organization’s unique challenges and requirements.
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