For most behavioral healthcare executives, simply monitoring financial and operational data is not enough. Instead, they need a process that helps them unlock information and identify actionable improvements that will result in enhanced organizational performance and client care.

The Netsmart Technologies Performance Management solution provides executives with complete insight into the organization, enabling them to make fact based decisions that draw upon organizational knowledge rather than assumptions.

The solution includes services and technology that translate key factual data from the agency’s system into an easy-to-understand desktop dashboard format. This lets users easily analyze important performance indicators and chart a path for the future.

Benefits

• Leverages data for strategic decisions
• Monitors key performance indicators
• Meets ongoing compliance requirements
• Consolidates data from multiple sources for trends analysis

Business Analysis
The Business Analysis is a discovery process designed to identify and articulate key performance indicators to be measured within an organization. Executive staff can benefit by realizing the value of performance management and leveraging information to assist in strategic decision making. As executives gain an understanding of the key performance indicators, they can then develop the elements of a strategic information roadmap for their executive dashboard.

Netsmart Technologies begins with the evaluation of an organization’s readiness to advance their abilities to be information driven. The result of this process is an actionable plan that addresses each of the major domains, including financial, programmatic, operational, and organizational climate and each of the functional areas within them. This will help an organization in the development of best practices to ensure the success of the performance management process.

Executive Dashboard
The Netsmart decision support system, ACCEOS, serves as the enabling technology for translating key factual data from the agency’s systems into a central data repository into an easy to understand format for analysis of key performance indicators. Viewed through a Web browser, the solution combines real-time data from an organization’s financial, clinical, administrative and HR systems into a customized “dashboard” view. Executives and key staff use the powerful filtering and grouping capabilities to quickly analyze complex data and drill down to root causes to respond to changing conditions with fact-based decision making criteria. Information on the dashboard and follow-up analysis can be configured by role, providing a desktop view of information unique to the user’s job responsibilities and areas of interest.

Report Authoring
For organizations with sufficient resources and skill sets, or that merely require the flexibility to develop and analyze reports outside of what the solutions delivers, the report authoring functionality provides a framework to use industry standard tools and technologies to accomplish those objectives. This provides tools that leverage meta-data present in existing data repositories to slice and filter the available set metrics. The report authoring tool allows the decision support system to serve as a platform for displaying aggregate indicators of success or failure.

The Netsmart decision support system contains a significant number of out-of-the-box reports. In some cases, agencies may have unique reporting needs not addressed by the current library of reports. Netsmart experts are available to assist in the creation of custom reports as needed.