Netsmart Technologies, Inc., formerly CSM, CMHC Systems, Infoscriber, Continues and AMS, Carenet, is and established, leading supplier of enterprise-wide software solutions to health and human services providers and payers nationwide.
Products for health and human services providers and payers

myAvatar for Public Health

A software platform for State Public Health Departments

Built upon Netsmart’s myAvatar product suite, myAvatar PH is a customizable, scalable software solution that can serve as a common platform for a variety of service areas including public health, mental health, mental retardation and substance abuse. myAvatar PH is ideal for State Health Departments that require a high degree of customization and a software platform versus a Commercial Off-the-Shelf (COTS) solution.

myAvatar PH manages the clinical, administrative, financial, quality assurance needs of public health programs/clinics for:

  • Communicable diseases
  • Immunizations
  • Sexually-transmitted diseases
  • Nursing Services
  • AIDS, TB, etc.
  • Maternal and child health services
  • Nutritional health services
  • Health education

Full-Featured Software Platform for Public Health Organizations

myAvatar PH is a software platform that is flexible enough to support a variety of services including, public health, mental health, mental retardation and substance abuse on a single system.  

  • Rapid development toolkit
  • Flexible-table/parameter driven; scalable
  • User friendly access/display
  • Extensive report writing capabilities
  • Security/confidentiality controls and audit trails

myAvatar PH can help manage all major operational and clinical processes:

Appointment Scheduling
myAvatar PH facilitates real-time individual client and group scheduling with individual clinicians or teams across multiple clinics or programs, from any workstation in the network. The software considers conflicts in schedules or resources, as well as treatment/benefit plan restrictions. Other features include the generation of appointment reminders, clinic and clinician schedules and encounter forms. The system also accommodates walk-ins and tracks no-shows by reason.

Registration
myAvatar PH provides a single registration process all programs/clinics, including the integration of notes into the registration information. The software captures socio-demographic, financial and agency-defined data online with multiple retrieval capabilities, and incorporates multiple clinic and program-specific data. It also includes a master client index, episodic controls, and identification of head-of-household and family groups, and records contacts and related individuals as required.

Referral Authorization and Tracking
The software enables easy management of internal and external referrals, authorizations, benefit limits, contract payment approvals, etc.

Assessment
myAvatar PH’s assessment capabilities include user-definable instruments, checklists and a questionnaire with user-defined scoring logic that is designed to determine the nature and acuity of a problem, need, condition or disease. myAvatar PH also offers integrated notes capabilities for detailed observations and findings.

Encounters/Visits/Contacts
myAvatar PH facilitates the online entry and documentation of all interviews, screening, triages, exams, procedures, counseling sessions, classes and progress notes for all client contact with agency staff. The software also accommodates multiple encounters and programs for scheduled clinic visits, walk-ins, community and at-home services for individuals and groups.

Treatment Plans
myAvatar PH supports outcome-oriented, multi-level, individualizable treatment plans that incorporate user-definable clinical pathways and best practices. Also facilitated are integrated outcome tracking that links multiple outcome observations with an objective’s baseline and anticipated outcomes. In addition, myAvatar PH includes the ability to utilize free-form text and structured notes, as well as built-in report writers.

Billing/Accounts Receivables
myAvatar PH has comprehensive capabilities to facilitate timely billing and reimbursement. The software accommodates a wide range of billing options, including capitation, fee-for-service, case rate, point-of-service, guarantor, first- and third-party, sliding scale and combination systems. This software also supports electronic billing and step-down billing for multiple payers. myAvatar PH’s open-item accounts receivables system can post cash and adjustments in multiple formats. In addition, the software enables various aging and follow-up reports and collection programs for maximizing and collecting all available agency revenue. Other capabilities include the acceptance and monitoring of client co-pays and contributions and the automatic generation of third-party bills from attendance records.

myAvatar PH can also help address key initiatives that will make your organization more successful:Modernizing aging technology infrastructures

  • Complying with emerging electronic health record requirements
  • Updating to more flexible next-generation information management systems
  • Deploying tailored applications that are easily maintained
  • Utilizing and sharing data for disease tracking and surveillance

Contact us today for additional product information.

   
 
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