For most behavioral healthcare executives, simply monitoring financial and operational performance is not enough.

Netsmart has a solution for behavioral healthcare executives and the challenges they face. The Behavioral Health and Mental Health software solution that Netsmart offers is ACCEOS™. ACCEOS is a decision-support solution that helps executives convert data into actionable information and identify areas of improvement that will result in enhanced client care.

In order to meet these challenges, management teams are rethinking how their organizations plan, measure and report performance. The initiative often starts by unlocking the key performance data trapped in transactional billing, accounting, human resources and clinical systems. That data is converted into useful information that can be analyzed and leveraged for decision-making purposes.

The ACCEOS decision-support solution bridges the gap between management needs and the data in transactional systems by delivering a combination of technologies and best practice processes to enable an organization
to translate strategies into plans, monitor execution and provide insight to improve financial and operational performance.

Decision-making is often what defines an executive. Therefore, anything that can aid in that decision-making process should be seen as being instrumental in helping to determine the difference between success and failure. Decision-support systems eliminate factors such as bias, politics, and human error (by automating various knowledge management tasks). Executives and managers are interested in determining how to improve efficiency and improve care (based on the available data).

ACCEOS will prove useful to an organization in a number of ways. It provides a comprehensive view of organizational information in near real-time, which has been typically unattainable. Also, ACCEOS can ensure quick responses to changing conditions and ensure a high level of care and revenue optimization, as well as support strategic planning activities. One of the most important ways ACCEOS can be utilized is to monitor key performance indicators and identify trends before they become problems.

For Providers
The benefits of ACCEOS will be realized throughout an entire agency. The solution can combine financial, human resources, clinical and billing related data into actionable intelligence.

It will determine the mix of services billed against various funding resources. It enables executives and managers to track departmental service utilization. It ensures support for a quick response to economic conditions, while leveraging existing investments in information management systems. All of this creates a high return on investment and provides a low total cost of ownership.

The ACCEOS solution delivers a series of reports for three major categories: Service Utilization, Financial and Quality of Care, (as well as individual report templates).

Service Utilization
One goal of any behavioral healthcare organization is to operate at maximum efficiency. By examining the utilization of different services, ACCEOS can help executives gain insight into the demand placed on certain parts of their organization and can help them make necessary adjustments.

Financial Health
Billing is a complicated issue for behavioral health centers that are faced with budget cuts, due to economic pressures. Optimal billing strategies are not a trivial matter, and ACCEOS can show an executive where to maximize services, while minimizing overspending.

Quality of Care
Delivering quality service is a priority for organizations to avoid funding cuts and customer dissatisfaction. ACCEOS will keep the executive updated on this type of information so quality of care does not suffer.

For Payors
The ACCEOS decision-support solution gives payor and managed care organizations an integrated clinical and financial view of care delivery to measure and improve performance. With this complete set of tools, you can successfully integrate claims, member and provider data into a single data warehouse to automatically convert raw transactional data into meaningful information. The result is quick access to the data you need in order to make well-informed decisions.

Claims Analysis
The ACCEOS solution delivers over 65 reports, specifically designed for payor and managed care organizations. These pre-written reports will help these organizations manage their funds more effectively, oversee provider relationships more efficiently, and analyze their served and underserved populations. Payor organizations need to be able to analyze their claims, authorization, and payment processes as key indicators of their organizations’ overall financial and operational performance.

Custom Report Authoring
For organizations with sufficient resources, skill sets, or that merely require the flexibility to develop and analyze reports outside of what their software solution delivers, ACCEOS provides a framework to use industry standard tools and technologies through Microsoft Reporting Services to accomplish those objectives. This will provide tools that leverage meta-data present in existing Analysis Services cubes to slice and filter the available set metrics. The Report Authoring tool will allow ACCEOS to serve as a platform for displaying aggregate indicators of success or failure.

Business Benefits
Managing future performance takes more than understanding past performance. Building and sustaining a performance driven organization calls for management processes and business systems that empower managers and staff to continuously:

• Set goals and objectives that are realistic and attainable
• Model business drivers based on understood constraints in order to anticipate results
• Adaptively plan to manage performance and to achieve goals
• Monitor progress continuously, using dashboards to compare KPIs against plans
• Analyze outcomes to better understand performance drivers
• Report and communicate results to internal and external stakeholders

Contact us today for additional product information.