Netsmart Technologies Implements Electronic Medical Record Solution for Monterey County Behavioral Health Services on Fast Track and Under Budget
Comprehensive Solution Will Help County Provide Timely, Accurate Information to Care Providers
614.764.0143, Ext. 7252
12/21/2009 - (Great River, NY) Netsmart Technologies, Inc., a leading provider of enterprise-wide software and services for health and human services organizations, recently completed implementation of its Avatar clinical software solution for the Monterey County (Calif.) Health Department Behavioral Health Division. The implementation, done in conjunction with Division staff, makes Monterey one of the leaders among California counties and behavioral healthcare providers in the adoption of Electronic Medical Record (EMR) technology.
The sizable and complex project, which includes more than 300 users, was completed on time and for less than the county’s $2.2 million budget for the project.
Monterey County’s Avatar EMR system provides licensed clinicians and psychiatrists located throughout the county with the ability to obtain client information efficiently and accurately. In addition, the system reduces the potential for billing errors and ensures accurate submission of MediCal claims to the state. Other significant benefits include the ability to create a single longitudinal health record for clients and eliminate redundant data entry, reducing potential errors resulting from manual re-entry of information.
“The implementation of this certified EMR system supports our goal of improving the quality and efficiency of care provided to the community,” said Dr. Wayne Clark, director of the Monterey County Health Department’s Behavioral Health Division. “Our information technology team and Netsmart’s implementation team worked collaboratively to engage all key constituencies in the process. The result was the smooth introduction of a comprehensive system that reduces risk and enables us to better serve all our consumers.”
The new Monterey County EMR system is also compatible with the county’s financial system, creating the foundation for the secure, authorized sharing of data both within the division and with other healthcare providers.
In addition to customizing and implementing Avatar software for the county’s unique needs, Netsmart worked closely with Monterey County to provide skill development training, data conversion and system use training to county staff members at multiple levels.
“We’re pleased to have worked with Monterey County to implement an EMR system configured for the county's unique requirements using our out-of-the-box software.” said James L. Conway, chief executive officer, Netsmart Technologies. “With the addition of Monterey County to the Netsmart customer community, we’re proud to be the technology partner of choice for 29 California counties.”
For information about Netsmart Technologies’ full range of solutions for health and human services organizations, visit www.ntst.com or call 1-800-421-7503, Option 6.
About Netsmart Technologies, Inc.
Netsmart Technologies is an established, leading supplier of enterprise software and software as a service (SaaS) solutions for health and human services providers. More than 18,000 customer organizations, including 350,000 care providers and nearly 40 state systems, use Netsmart products to help improve the quality of life for millions of people each year.
Netsmart's customers include mental health and substance abuse treatment agencies, psychiatric hospitals, private and group mental health practices, public health departments, vital records offices and managed care organizations. Netsmart’s products are full-featured information systems that operate on a variety of operating systems, hardware platforms, and mobile devices, and offer unlimited scalability.
Netsmart’s Connected Care initiative allows behavioral and public healthcare providers to share clinical data electronically within their internal processes, externally with other providers, and with consumers via a Web-based portal, enabling high quality, consumer-directed care.
With the certification of its Avatar 2006 software, Netsmart became the first behavioral healthcare, public health, substance abuse and methadone software and services provider to have a product certified according to the Certification Commission for Health Information Technology (CCHIT) Ambulatory EHR 2006 criteria.
Netsmart provides solutions that help its customers meet the evolving definition of “meaningful use” under the American Recovery and Reinvestment Act (ARRA) of 2009. These include a certified electronic health record, the InfoScriber e-prescribing service, the CareConnect service that enables the sharing of clinical information through health information exchanges, and a flexible platform to capture and share outcomes data.
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