Support Resources

Phone Support

Phone  Support

NetsmartCares Portal >>

Online Support
  • Create a New Support Case
  • View Case History
  • Innovations
  • Solution Roadmap

Solution Update Portal >>

Releases & Updates
  • New Release Update Files
  • Release Notes
  • Known Issues Database (KID)

Guardiant Portal >>

Product Updates
  • Flight Recorder
  • ScoreCard
  • System Analytics

Netsmart Wiki

User Documentation Accessible via the "Help" menu of your Netsmart solution
  • Installation Guides
  • User and Admin Guides
  • Release Notes
  • Knowledge Base/Troubleshooting

Netsmart Community >>

Client Community Portal
  • User Groups
  • Discussion Forum
  • Application Exchange (File Sharing)
  • User Event Information
  • Webinar Recordings