It is one thing for us to tell you how much we can help your organization but it’s another thing to hear it directly from our clients. Netsmart client case studies tell you, in our clients’ own words, how Netsmart products and services helped behavioral and public health providers across the county meet their unique needs – whether through streamlined operations, shared data, enhanced communications or improved reporting – that allows them to provide outstanding service to their clients.
Client Success Stories
Read testimonials from Netsmart clients about their challenges prior to implementing a Netsmart product and what outcomes their organizations achieved.
| Behavioral Health |
Stars Behavioral Health Group Embraces myEvolv™
The implementation of myEvolv has improved the overall functioning of SBHG by making data easily accessible, by tracking compliance requirements, and making staff more accountable with the quality and timeliness of their data. Learn more about SBHG’s journey with myEvolv.
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Stars Behavioral Health Group Develops Successful Training Program
With the implementation of myEvolv, SBHG took a different approach to training. The new approach resulted in a 50% drop in the number staff that needed retrained. And by spending less time on training, the team could focus more on the implementation rollouts and therefore reduced the implementation time from 8 weeks to 4 weeks. Hear more about SBHG’s training program in this success story.
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Walker Meets Complex Reporting Requirements
This success story will examine how Netsmart’s myEvolv enterprise EHR and financial management solution, enabled Walker to meet complex reporting requirements, expand into new lines of service, and improve overall agency efficiency, and continues to do so today.
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Gracepoint (formerly Mental Health Care) Goes “All In” with myAvatar™
Gracepoint has lots of improved operations to share after going live with myAvatar™. They have automated 75% of their outpatient documentation and 60% of their inpatient documentation. They are saving on transcription costs and have reduced requests for info from 14 days to 4 days. Gracepoint is projecting they will have completely paid for their EHR with 100% return on investment by year five. Check out this excellent success story to hear more about Gracepoint’s journey.
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Beacon Light Improves Their Billing Challenges with myEvolv™
Beacon Light recognized the need for a fundamental change in the way it conducted its financial operations. They chose Netsmart’s integrated case, clinical and financial management software to solve their billing challenges. This success story will detail how Beacon Light collaborated with Netsmart to implement myEvolv™.
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Henderson Behavioral Health Finds Efficiencies, Saving with Avatar
We realized over $350,000 net savings in the first year.
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The Guidance Center Does More With Less, With Avatar
It’s allowed us to collect more than 92% of billables since 2004. That’s an additional $2 million in revenue.
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Rebekah Children’s Services Makes An Impression with myAvatar
With our old system our users were satisfied. With myAvatar, they were impressed.
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AltaPointe Takes Clinician Efficiency Patient Care To A New Level with myAvatar™
AltaPointe pioneered the use of electronic health records in the state even before they were used in primary care, and the company has continued to look for ways to innovate.
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Mental Health Center Of Denver Improves Patient Understanding And Care With CMHC/MIS
As a private, non-profit community
mental health center for the city and
county of Denver, Colorado, the Mental
Health Center of Denver (MHCD)
knew all about providing care for kids,
adolescents, adults, and seniors with
serious and persistent mental illness.
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North Country Brings Consumers, Physicians
And Data Closer With Avatar
With Netsmart’s Avatar Practice
Management, Clinician Workstation,
Managed Care (MSO), Document
Imaging and Archiving, and Netsmart
MobileConnect™, North Country got
just what it needed to meet the needs
of consumers, clinicians, administrators
and the state.
Read the client success story  View a demo of Netsmart's Avatar software
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New York State Office Of Alcoholism/Substance Abuse Finds Avatar Suits Their Needs
When the New York State Office of
Alcoholism and Substance Abuse
Services (OASAS) sought a software
solution, they knew they needed to do
their research and make sure to select
the right technology provider.
Read the client success story View a demo of Netsmart's Avatar software
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| I/DD |
Ada S. McKinley Community Services Vastly Improves Productivity with myEvolv™
Start-up time for each appointment was reduced from 15 minutes to 2-3 minutes which saved time and encouraged works to enter documentation at the point-of-service. The results was a 25 hour savings per employee per month.
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| Child and Family Services |
The Family Center Improves Data Drives Processes, Grant Writing and Quality Improvement with myEvolv™
The implementation of myEvolv has further formalized the way The Family Center analyzes client care and tracks outcomes. Check out their success story to see how myEvolv helped them make a difference.
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Delta Community Supports Makes Improvements with myEvolv™
With myEvolv, Delta has increased teamwork with ability to share client information and improve decision making. Case notes are reviewed real-time versus 6 week batch reviews. And, Foster Home Certification improved applicant acceptance rate that is 80% higher than the national average. Read the Delta success story to see all the improvements they are making with myEvolv.
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Access Services of Eastern Pennsylvania Embraces myEvolv™
Before implementing myEvolv™, the electronic health record (EHR) developed by Netsmart, the agency utilized an electronic non web-based system for its records management. This system contained several flaws that hindered the agency’s performance.
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Northeastern Family Institute, Vermont Implements myEvolv™
Before implementing Netsmart’s integrated electronic health record solution, myEvolv™, NFI utilized a non-integrated electronic system.
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LLS of Wisconson Chose To Implement myEvolv™
LSS chose to implement myEvolv™, a certified electronic health system that allowed them to better manage their records and improve business processes.
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LLS of Minnesota Helps Manage Their Data with myEvolv™
With financial stewardship and high quality service as key organizational values, LSS implemented myEvolv™ to better prepare for audits and more efficiently manage its data.
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| Public Health |
Kern County Increases Private Billing Collections 10x With Help From Insight™
Working with Insight™ was easy because practically everything we needed was already there.
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Michigan Health Departments Find A Solution And A Voice With Netsmart’s Insight™
Netsmart is the dominant provider of EHRs for public health in Michigan. Hear how 26 counties came together to collaborate about Insight™.
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Kansas City Health Department
Finds Efficiency, Value In Insight™
“When it came time for us to replace
our old patient management system,
we were searching for a ‘true’ public
health package,” said Ron Griffin,
division manager, Division of
Communicable Disease Prevention
and Public Health Preparedness.
Read the client success story View a demo of Netsmart's Insight™ software
Ottawa County (Mich.) Takes Measured
Approach To Improved Reporting With Insight™
The health department in Western
Michigan’s Ottawa County was
gathering data about its residents’
health and the medical services they
received. The problem was, they
needed more data and they needed
better reporting.
Read the client success story View a demo of Netsmart's Insight™ software
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| Business Efficiencies |
PSCH Uses Netsmart’s Plexus Cloud Hosting™ to Fix Costs, Improve Security and Reliability
PSCH has had spectacular success with Plexus Cloud Hosting. They have fixed costs, excellent performance and the service is utterly reliable. Downtime (if any) has been minimized from hours to minutes. According to Dr. Mike Mittleman, Senior Vice President, PSCH, “it was a better, safer, robust, more agile solution than self-hosting with no additional costs.” Learn more about PSCH’s decision to use Netsmart’s Plexus Cloud Hosting.
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| Benchmarking |
Pine Rest Uses Netsmart CarePathways Benchmarking To Make Partial Program A Complete Success
Over 97% of partial hospital program patients attending groups are now being billed for services beginning on day one. Before Benchmarking, this had always been a struggle for Pine Rest.
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Catholic Charities Improves Productivity, Engagement And Operations With Netsmart CarePathways Benchmarking
Maureen Dee, Executive Director, talks about how they have improved engagement and retention by huge margins. Their outpatient adult productivity increased to the 100th percentile of the Drug and Alcohol Treatment comparison group within one year making them a "top performer". Dee also shares that the residential program for adults increased retention rate from the 10th percentile to the 52nd percentile in one year. "We've had very good outcomes with benchmarking", said Dee.
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| Vital Records |
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State Of Nebraska Makes Hearing Screening
Data More Complete, Precise With Netsmart
The State of Nebraska Department
of Health and Human Services was
at a crossroads in its Early Hearing
Detection and Intervention (EHDI)
Program: They knew technology could
enhance their record keeping and
processes, but they weren’t sure of the
best solution.
Read the client success story View a demo of Netsmart's Hearing Screening software
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| Substance Abuse |
Loyola Recovery Foundation Helps Empower Veterans with Netsmart’s TIER®
Loyola uses a smartphone equipped with an evidence based app to improve care for Veterans. Loyola integrated the smartphone app and TIER to update patient files, make case notes, and create more accurate reports. By using the app and TIER, Loyola has reduced readmissions from 110 to just 23 after 10 months of using the app. This is a significant savings when a 10-day detox is about $8k and some patients go through detox 3 times a year for a total cost of about $24k. Check out the Loyola success story to see how the app and TIER are helping support veterans.
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CADAS Reinvention Includes Netsmart’s TIER®
CADAS shares how they have improved the admissions process with TIER. They also talk about how the Netsmart EHR has helped clinicians spend less time on administrative and regulatory requirements and more time working directly with patients. Read this success story to hear more about why TIER was the right choice for CADAS.
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