Kevin Allen


Netsmart Named Professional Services Best-of-the-Best

Client-focused project management and efficient growth earns company recognition from Service Performance Insight

Overland Park, Kan., Feb. 24, 2015 – Netsmart, a market leader in behavioral health care information technology, has earned the “Best-of-the-Best” distinction from Service Performance Insight (SPI). The recognition is based on an annual SPI in-depth analysis of professional services organizations to determine which are performing above industry benchmarks in such areas as client satisfaction and managing large project volumes. The top five percent of those companies are named as “Best-of-the-Best” and analyzed to uncover the reasons behind their outstanding performance.

Rapidly growing Netsmart began utilizing FinancialForce PSA (Professional Services Automation) in 2014. The cloud-based enterprise resource planning platform allows Netsmart to effectively deliver solutions to health and human services provider organizations nationwide as they improve the quality of life for millions each day.

“We derive our success as a business from serving the most vulnerable populations,” says Netsmart CEO Mike Valentine. “In order for us to effectively meet the needs of our client-caregivers in the health and human services community, we have to optimize efficiency within our own four walls.”

SPI’s 2015 Professional Services Benchmark Maturity™ Report found that Best-of-the-Best organizations are increasingly using cloud Enterprise Resource Planning (ERP) technology. The report underlined that using a cloud-based PSA solution heightened management control and visibility while producing significantly better productivity.

To learn more about the SPI Benchmark Maturity™ Report and Best-of-the-Best rankings, join Jeanne Urich, Managing Director at SPI and Austin Rohr, Netsmart Director of Consulting Operations for the webinar “2014 and Beyond: The Beginning of Goldilocks’ Years in Professional Services” on Wednesday, Feb. 25 at 11:00 am CST.

About Service Performance Insight (SPI)

SPI is a global research, consulting and training organization dedicated to helping professional service organizations (PSOs) make quantum improvements in productivity and profit. In 2007, SPI developed the PS Maturity Model™ as a strategic planning and management framework. It is now the industry-leading performance improvement tool used by over 10,000 service and project-oriented organizations to chart their course to service excellence.

About delivers ERP at Customer Speed™. Built on the Salesforce1 Platform, FinancialForce ERP equips customer-centric businesses with a unified cloud platform and all of the applications necessary to grow both the top and bottom line. Its Financial ManagementHuman Capital Management (HCM)Professional Services Automation (PSA), and Supply Chain Management (SCM) apps allow businesses to increase the speed at which they operate and be more responsive along every touch point of a customer’s journey. Founded in 2009 and headquartered in San Francisco, is backed by leading global institutions, Advent International and UNIT4.

 Visit FinancialForce, follow on Twitter or like on Facebook.

About Netsmart

Netsmart is committed to helping health and human services providers deliver effective, outcomes-based care with Netsmart’s CareFabric™ solution, a tightly woven framework of innovative clinical and business solutions and services that supports integrated, coordinated delivery of health services across the spectrum of care.

More than 23,000 client organizations, including 450,000 care providers and more than 40 state systems, use Netsmart solutions to help improve the quality of life for more than 25 million people each day.

Netsmart is pleased to support the EveryDay Matters Foundation, which was established for behavioral and public health organizations to learn from each other and share their causes and stories. For more information, visit

Learn more about how Netsmart and the CareFabric solution are changing the face of healthcare today. Visit, call 1-800-472-5509, follow us on Twitter, like us on Facebook or visit us on YouTube.

CareFabric is a trademark of Netsmart Technologies, Inc.

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